News Archives

Keeping up with the consistency of change

Keeping up with the consistency of change

As a credit union (CU), you’re so much more than a place where people store their money. Your institution is a place of enlightenment, support, opportunity, and growth, and those qualities are always in [...]

A “how-to” for member loyalty

A “how-to” for member loyalty

Thanksgiving decorations are already on the shelves, and holiday flights are booking up quickly. Our members and our community are already gearing up for the end of the year, and so too should we. Alongside [...]

NCUA releases Q2 2022 state-level credit union data report

NCUA releases Q2 2022 state-level credit union data report

Federally insured credit unions experienced continued growth in assets, shares and deposits, and loans outstanding over the year ending in the second quarter of 2022, according to the latest Quarterly U.S. Map Review, released [...]

Do student loans affect credit scores?

Do student loans affect credit scores?

If you’re concerned about the impact student loans will have on your financial future, you’re far from alone. And while your primary focus may be on creating a plan to pay off those [...]

The customer experience is more important than ever

The customer experience is more important than ever

The customer experience (CX) is one of the biggest factors impacting the success of today’s financial institutions. It’s also one of the biggest challenges banks face amid many uncertainties that make it difficult [...]

The ‘why’ matters when targeting younger members

The ‘why’ matters when targeting younger members

Targeting younger members is so common that you could say it’s ubiquitous, but the reasons why are often fuzzy. Gaining traction with this group in a way that benefits both younger people and the [...]

Senator Alex Padilla introduces FOM expansion bill

Senator Alex Padilla introduces FOM expansion bill

Although the chances of enactment this year are iffy—at best—Sen. Alex Padilla, D-Calif., on Monday introduced legislation that would allow all credit unions to expand their fields of membership into underserved areas. The [...]

Delivering great digital experiences for members

Delivering great digital experiences for members

Credit unions rely on Amazon Web Services (AWS) to modernize their infrastructure, meet rapidly changing customer behaviors and expectations, and drive growth through innovation. By improving security, optimization, and services, as well as enhancing member [...]

Empower your people and reduce the rework

Empower your people and reduce the rework

The right CRM provides an all-in-one solution that helps empower your employees and reduces the rework. Together, those results save time, cut costs, streamline processes, and put your members and customers first.  What is rework [...]