Onboarding employees takes time, especially for employees who are new to the workforce, such as Gen Z. Benefits plans can be complicated and challenging for brand-new employees, which is why they need education to prepare [...]
International Credit Union Day is October 20, a time to celebrate the many contributions our movement has made to the communities we serve. Since 1948, the World Council of Credit Unions has designated the third [...]
This holiday season, you jolly well better be prepared for more fraud. 1 – What is the risk? – Financial Fraud and holiday scams Fraudsters love holiday season. It’s the perfect time to take advantage of [...]
When it comes to leadership, are you a thermostat or a thermometer? My good friend, former colleague and mentor described me years ago as a “thermostat leader.” Since then, I have read many articles to [...]
CUInsight Publisher & CEO Lauren Culp is joined by Greg Spencer, Senior Sales Engineer at Segmint for a quick interview with just 3 questions about Segmint's tools for CUs... Three questions: 1. (0:25) Segmint [...]
Congress managed to keep much of the federal government and the National Flood Insurance Program funded before leaving for the campaign trail last week but punted on many major issues—either preferring to consider them [...]
Earlier this year, we blogged about the Credit Union Governance Modernization Act (CUGMA), which was signed into law in March. As our previous blog discussed, CUGMA amended the Federal Credit Union Act to make it [...]
We’re talking today about the Working Genius model, but I’m curious, has anyone ever said, “Nice going, genius,” to you? Have you said it to anyone? My answer? Yes and yes. Certainly, in [...]
In the finance industry, we're all feeling a collective case of whiplash as we start to consider budget planning and spend for the coming year. It's been awhile since the industry has been on such [...]
When consumers launch, join, and use credit unions, they make both financial and social choices. Financially, they are seeking favorable pricing, inclusive underwriting, a broad range of products and services, and quality member service. Socially, [...]
Whether you’re a young professional or a seasoned executive, navigating a career path is an ongoing journey. Lessons are learned, experiences are gained, promotions are earned, and mistakes are made. Be grateful for those [...]
College is expensive and saving for it is a big issue for families. To help their members, a credit union created a marketing program to encourage new parents to establish a 529 savings plan for [...]
The number of Florida credit union branch closures decreased from more than 105 to roughly 73 over the weekend following the devastating impacts of Hurricane Ian. The League of Southeastern Credit Unions & Affiliates, the [...]
This week, NAFCU will continue to fight for industry priorities, most notably through fierce opposition of the House and Senate versions of the Credit Card Competition Act. Credit unions are encouraged to keep up the [...]
Every credit union knows that artificial intelligence has long been used to detect fraudulent credit card transactions and score credit risk. A relatively new use is in customer experience—or member experience to credit unions. [...]
