NAFCU joined with a group of other financial services trade groups yesterday in a letter to Congress, urging lawmakers to reject the latest effort of Senators Dick Durbin, D-Ill., and Roger Marshall, R-Kan., to attach [...]
Members today are looking for technology, speed and convenience, challenging their credit unions to find ways to operate more efficiently. This goes beyond a credit union providing basic answers, completing transactions and delivering service—members [...]
Join this sit down with Dan Coates, Deputy Director for the Division of Research and Statistics at the Federal Housing Finance Agency (FHFA), the regulator for Fannie Mae, Freddie Mac, and the Federal Home Loan [...]
How do you view the booming ESG market? Do you think it’s a passing fad or a burden on top of all the other things on your mind? Or are you viewing ESG as [...]
Rising prices and persistent inflation have, for many households, become a full-fledged cost-of-living crisis. A recent survey, however, found that many financial institutions are not rising to the occasion to support customers in a meaningful [...]
Data breaches, cybercrimes, compliance – oh my! It’s a lot think about and manage, but there’s no need to get spooked by these looming priorities. October is Cybersecurity Awareness Month, and regardless of the [...]
Credit unions no longer would be able to use a Low-Income Designation as acceptable documentary evidence of a primary mission of community development, under a proposal to be unveiled shortly by the Treasury’s Department [...]
“You’re fired.” It stings. Your Marketing Co. was recently fired from a credit union marketing client. It’s hard not to take it personally. But every failure is a learning opportunity (which if you [...]
A credit union’s ability to deliver the right products and services that meet members’ daily needs is the most important factor in creating a superior member experience. To retain existing members and engage future [...]
I am a member of a few credit unions. Over a 25 year career I worked for 4 different credit unions, and I now work for a trade publication supporting and connecting the credit union [...]
In the years leading up to the pandemic we saw steady mobile banking adoption rates that spiked as branches shut down in 2020. It’s easy to associate usage rates with member preferences, but a [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, October 19th titled, “3 Ways to Use Data-Driven Personalization to Exceed Member Needs” We hope you’ll join us! Register here. From record inflation to [...]
The Federal Reserve issued its final rule amending Reg II’s debit card routing requirements, a rule CUNA, Leagues, and credit unions strongly opposed. It would require debit card issuers to offer two unaffiliated networks [...]
Last week, Federal Reserve Vice Chair Lael Brainard spoke at a Fed-organized research conference at the Federal Reserve Bank of New York. In the speech, Vice Chair Brainard suggested she wants to slow down rate [...]
Onboarding employees takes time, especially for employees who are new to the workforce, such as Gen Z. Benefits plans can be complicated and challenging for brand-new employees, which is why they need education to prepare [...]
