You’ve either heard about it from your peers or experienced it first-hand: turnover in credit union board and committee positions is high. How high? Nearly 50% of credit union boards turn over every five [...]
Financial leaders are swimming in a sea of valuable data. But few have translated it into insights to drive adaptive growth strategies and meaningful initiatives that boost member experiences and deepen relationship engagement. For years, [...]
Credit card rewards have become a necessity in today’s competitive environment. Although faced with the same commodity as hundreds of other financial institutions, credit unions already have a unique position in the industry that [...]
When it comes to employee engagement, the direct manager has a vastly higher impact than the CEO. Understanding that the ÇEO sets the direction and overall culture for the credit union, the actual execution and [...]
Low-income credit unions can get valuable advice on applying for Community Development Revolving Loan Fund grants and loans during a Sept. 14 webinar. Online registration for this webinar, “How to Get a Winning Grant/Loan,” [...]
The Bureau of Labor Statistics issued the August Jobs Report on Friday, which revealed that the unemployment rate rose slightly to 3.7 percent in August. NAFCU Chief Economist and Vice President of Research Curt [...]
We’re living in an age where boardroom and office interviews are on the decline and online interviews have become a big part of the current hiring process. The modern interview has become much more [...]
As a result of interest rate and economic changes, the NCUA announced last week that it would provide more flexibility in its interest rate risk (IRR) assessments of credit unions. The change follows a letter [...]
As I facilitated a credit union strategic planning session for a high-performing credit union recently, the board chair asked a question that I had to think about carefully before I answered: “Why should someone join [...]
Our latest Economic Update examines the unprecedented credit union loan growth that we’re seeing, especially in auto lending. CUNA Chief Economist Mike Schenk details how and why credit union lending is higher than our [...]
There is a digital transformation in banking that is forcing banks to keep up or fall behind. Digital Banking has become increasingly important over the last decade. For most customers, this is because it is [...]
Consumers are adopting digital banking at a faster pace than ever before. Over 45% of respondents to a recent survey identified mobile banking as a top 3 factor in selecting a bank or credit union. [...]
Derek White spends a lot of his time contemplating what he calls “the glass.” That’s the screen that is the increasingly ubiquitous link between consumers and banking providers on mobile devices. “Increasingly we’re [...]
Thank you for tuning in to episode 40 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
“We’re better than those guys across the street. They suck! We have the same services, but we’re better. I don’t understand why they’re growing and we’re not!” What if I [...]
