Derek White spends a lot of his time contemplating what he calls “the glass.” That’s the screen that is the increasingly ubiquitous link between consumers and banking providers on mobile devices. “Increasingly we’re [...]
Thank you for tuning in to episode 40 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
“We’re better than those guys across the street. They suck! We have the same services, but we’re better. I don’t understand why they’re growing and we’re not!” What if I [...]
Banks and credit unions recognize that success requires creativity, particularly in how they present themselves to a steadily more discerning customer base. There is much more to the member relationship than simply marketing a low-fee, [...]
Paying for water isn’t usually something worth stressing over. Water is usually one of the cheaper bills. But if you’re looking to save a little money this month, there are plenty of areas [...]
CUNA Senior Economist Dawit Kebede issued the following statement in response to the Labor Department’s August Employment Situation: “The U.S. economy added 315,000 jobs in August with gains across several industries. The [...]
The Electronics Payment Coalition (EPC) recently released a list of more than 140 organizations that oppose the Credit Card Competition Act, which was introduced in July by Senators Dick Durbin, D. Ill., and Roger Marshall, [...]
Back in May, CUES member Alexis Beuchert was wondering what other credit unions were doing in terms of forming and running diversity, equity and inclusion committees. Executive Assistant at $500 million NextMark Credit Union in [...]
Consumers are demanding faster, more convenient services, requiring every industry to adjust. In a survey of financial organization leaders conducted by Microsoft and WBR Insights, 73% of respondents say 50% or more of their customers’ [...]
When asked if there really is a difference when comparing credit unions to other financial institutions, Gary A. Grinnell, president, and CEO of Corning Credit Union (CCU) and newly elected chair of the NAFCU Board [...]
The NCUA on Thursday announced that 90 low-income credit unions have been awarded more than $1.5 million in Community Development Revolving Loan Fund grants for the FY22 award cycle. The grants ranged from $1,[...]
In his Q3 Economic Outlook for Financial Institutions, SWBC’s Chief Economist, Blake Hastings, provided the following insights on rising consumer credit and deteriorating borrower balance sheets: Consumer balance sheets are still relatively healthy, today, [...]
As leaders, we are taught to have many distinct skills when managing a group of people. These general traits include dependability, decisiveness, integrity, and more. You’ve heard them all, but you may not have [...]
Welcome to the CUInsight Minute, sixty seconds from our Managing Editor John Pettit with our favorite reads from the week. Mentioned: Dear leader: What I didn’t say when you interviewed me by NANCI WILSON, [...]
Small businesses play a vital role in local economies, providing jobs and, in the United States alone, contributing more than $8 trillion to the overall national economy. Nearly half of those small businesses are owned [...]
