News Archives

CUNA research: Inflation posts slight increase

CUNA research: Inflation posts slight increase

CUNA Senior Economist Dawit Kebede issued the following statement in response to the Labor Department’s August Consumer Index Report: “The headline inflation increased slightly by one-tenth of a percentage point in August after staying [...]

Leveraging data analytics to improve member service

Leveraging data analytics to improve member service

The past couple of years have brought many changes in the credit union space. Member expectations have shifted, with consumers now demanding modern digital banking experiences. Members are also using more channels than ever before [...]

Football and fraud prevention

Football and fraud prevention

Professional football is back! While watching the first weekend of the regular season, it occurred to me that there are strategic similarities between the fundamentals of football and fraud prevention. Great football coaches study their [...]

What Gen Z wants (and how to give it to them)

What Gen Z wants (and how to give it to them)

Let’s play a little word association game. When I say Gen Z marketing, what word comes to mind? Does digital immediately leap into your head? While this response does describe Gen Z, it doesn’[...]

The Metaverse user experience will transform banking

The Metaverse user experience will transform banking

Digitization and the widespread use of cashless finance already offer a low-cost option to efficiently expand any financial business, but the metaverse will go much farther. The development of the metaverse will lead to the [...]

Does experience matter?

Does experience matter?

An interesting trend is growing in the world. What is this growing trend called, you may ask? It is called “The Experience Economy.” Twenty years ago, B Joseph Pine and James Gilmore wrote a book [...]

CUNA, National Sheriffs’ Association collaborate for IGNITE program

CUNA, National Sheriffs’ Association collaborate for IGNITE program

CUNA and the National Sheriffs’ Association (NSA) have entered into a strategic collaboration agreement in support of the NSA’s Inmate Growth Naturally and Intentionally Through Education (IGNITE) program, which helps incarcerated people obtain vital [...]