There are always conversations about how credit unions can increase efficiency while improving member and employee experience. “Generating more efficiency and removing friction in our member experiences. Those overall topics have been around forever,” says [...]
In the ever-evolving era of online commerce, consumers have embraced a new form of payment at the purchasing page called “buy now, pay later”: drop 25 percent-or-so money down, then pay the rest in equal [...]
Fear is inevitable. Everyone has particular exchanges in life that are individually frightening for different reasons. As leaders in the workplace, it’s important to identify our own fears and discomforts, and utilize them as [...]
The NCUA’s Share Insurance Fund is in solid shape, with the agency’s equity ratio standing at 1.26% at the end of June, agency CFO Eugene Schied told the NCUA board Thursday at [...]
Chances are, amid all of the vast and varied responsibilities involved in the day-to-day running of a bank or credit union, you may not be familiar with these terms. But you should be. It’s [...]
We spend every day making suggestions to credit unions about what they should do with their websites and digital grand to meet their objectives. As we’re doing this, we start to notice our site [...]
With major changes in the global economic landscape and banks scaling back on lending, credit unions have an opportunity to step in to fulfill member needs for affordable credit. In this webinar, Jason Reed, COO, [...]
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: What is quiet quitting, really? by OSCAR PORRAS, HUMANIDEI There was a [...]
So, you love your job and the people you work with, but you’re still not satisfied. You just need more. If you’re looking for a promotion, here are three tips that will show [...]
My marketing agency is a passionate proponent of the “digital branch.” When we redesign credit union websites, we want to create a seamless and delightful user experience that motivates members to explore, engage, and improve [...]
The financial industry is always evolving and innovating alongside technology advancements to improve efficiency, as well as enhance the overall experience for both credit unions and their members. In recent years, we’ve seen the [...]
In a recent workshop I was facilitating on emotional intelligence, several of the participants identified assertiveness as the element they wanted to develop most. Assertiveness is an interpersonal skill in which you productively communicate your [...]
Guaranteed Asset Protection (GAP) is attractive to members as a vehicle protection product. But what happens after the product is sold? Credit unions are grappling with the growing legislation around the life cycle - particularly [...]
Vice President Kamala Harris and Treasury Secretary Janet Yellen, along with House Financial Services Committee Chairwoman Maxine Waters, D-Calif., and Senator Mark Warner, D-Va., on Wednesday announced that the Biden-Harris Administration has made $8.28 [...]
What better way to convey the value of the CUES Emerge leadership program and its predecessor program, the Next Top Credit Union Executive, than to ask the participants themselves? CUES, together with its partner, Currency [...]
