The Credit Union Rock Stars program celebrates a decade, naming 25 credit union professionals and directors as recipients of this prestigious designation in 2022. Credit Union Rock Stars—selected from peer nominations submitted to the [...]
On Thursday, NAFCU joined the American Bankers Association, the Consumer Bankers Association, the Credit Union National Association, the Electronic Payments Coalition, and the Independent Community Bankers of America in a letter to House Financial Services [...]
Achieving your mission is not possible without the right leadership. As leaders, you can lay out a compelling vision and foster a culture that encourages and motivates people to action. Culture alone, however, is not [...]
With the advancement of digital technology and influx of places people store their money and information, there have never been more ways for fraudsters to attack. Credit unions must adapt and progress their fraud prevention [...]
Our field-of-membership modernization push hit another milestone this week with the Senate introduction of the Expanding Financial Access for Underserved Communities Act. Thanks to Sen. Alex Padilla, D-Calif., and the California Credit Union League for [...]
Card-based payments have been evolving for as long as they’ve been around. This past decade alone has seen a groundswell of new payment methods and form factors, from digital wallets like Apple Pay®, Google [...]
Heartland Credit Union Charitable Foundation’s Executive Director, Andrea Robinson Fuentes, was frustrated. As the philanthropic arm of a multi-state league, her organization had a remit to improve the lives of millions of consumers—but [...]
Evergreen class action lawsuits are bringing increased attention to ancillary product refunds (such as GAP, Tire & Wheel, AD&D etc.) due when they no longer provide a benefit to the consumer. These lawsuits [...]
The NCUA should make it clear that more credit unions may use its recently announced simplified Current Expected Credit Loss (CECL) Tool, NAFCU said last week. “It is imperative… that as many credit unions as [...]
Thank you for tuning in to episode 144 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with [...]
The COVID pandemic was awful, but the one silver lining from where we sit is that credit unions have recognized the need to double down on digital transformation. From marketing to member services, credit union [...]
Most of us have been on the receiving end of a nightmare sales or service call. This could be from your financial institution, doctor’s office, car dealership, or any number of other businesses. While [...]
Mondays can be overwhelming. Maybe you're hit with a million requests at 8 am or maybe you're just looking at your calendar for the week and your anxiety is kicking in. Whatever the case, here [...]
Nine credit union Leagues representing 12 states were in Washington, D.C., last week for visits to Capitol Hill and other policymakers. Credit unions brought stories and data showing the power of the credit union [...]
The CFPB issued a request for information (RFI) Thursday stating the bureau is “asking for public input on ways to spur new mortgage products that help households.” The CFPB is asking for information on innovative [...]
