News Archives

Diversity Insight: Nurturing DEI in LAFCU’s cultural journey

Diversity Insight: Nurturing DEI in LAFCU’s cultural journey

Every employee wants to feel valued, respected and that they have a voice. The different perspectives that people bring to a project and the innovative ideas from those diverse perspectives are invaluable. When people feel [...]

PODCAST: Putting the team first

PODCAST: Putting the team first

In September, Credit Union Magazine announced the 25 winners of the Credit Union Rock Star program, sponsored by Fiserv. The 10th-annual Rock Star class recognizes unique, innovative, and creative credit union professionals who excel and [...]

Key attributes of an outstanding GAP provider

Key attributes of an outstanding GAP provider

Your borrowers expect a wide range of valuable services that are timely and relevant in today's economy. For example, Guaranteed Asset Protection (GAP) coverage gives them a safety net if their vehicles are ever totaled [...]

Fostering genuine, helpful feedback from your team

Fostering genuine, helpful feedback from your team

Feedback is an essential component of any team structure. As leaders, it is important to offer your team helpful feedback to improve workflow, processes, and behaviors. It is equally important to solicit feedback from your [...]

3 cons of being a workaholic

3 cons of being a workaholic

Usually pros go with cons but I think we all know the pros of being a workaholic ... you get stuff done. But what about the cons? Well look no further, here are three cons of [...]

The future of branches: What consumers want

The future of branches: What consumers want

Tired of hearing about “new normals,” “unprecedented” changes, COVID lockdowns and regulations’ effects on our society? The truth is most of the so-called COVID shifts were already taking hold. The pandemic response merely sped up [...]

Are your members afraid?

Are your members afraid?

People buy for two reasons: Desire for gain or fear of loss. Far too often, companies operate in the “desire for gain” category. They list all the product benefits hoping to drive a purchase. What [...]

Summit explores role of leadership, sustainability in DEI work

Summit explores role of leadership, sustainability in DEI work

Credit union diversity, equity, and inclusion (DEI) efforts are part of the credit union movement, whether internally, or how credit unions serve communities, panelists said Wednesday at NCUA’s DEI Summit. CUNA Vice President of [...]

FOMC raises rates, hints at slowing pace in December

FOMC raises rates, hints at slowing pace in December

The Federal Open Market Committee (FOMC) held its November meeting this week, where the Federal Reserve raised the federal funds target rate by 75-basis points to a range of 3.75 to 4 percent. NAFCU [...]