By now you’ve heard the news that Cornerstone League and Heartland Credit Union Association will merge by the end of this year. I want to unpack some thoughts on this very public platform to [...]
Your credit union’s relationship with change influences its relationship with success. That statement should give you pause. Your credit union faces unrelenting competition for the hearts and minds of members and associates. If you [...]
Credit Union Magazine is seeking nominations for the 2023 Credit Union Hero Award. The 2023 Credit Union Hero of the Year will be selected via online poll by the readers of Credit Union Magazine. Nominations [...]
The Bureau of Labor Statistics issued the October jobs report on Friday, which revealed that the unemployment rate rose slightly to 3.7 percent during the month. NAFCU Chief Economist and Vice President of Research [...]
For many years, we’ve written about our belief that the global economy is akin to a living organism that progressively adapts to its changing environment. In that regard, Darwin’s theories are as important [...]
Asset/liability committee meetings are an opportunity to create compelling collaborations that are interesting, relevant, and result in better member value and better asset/liability management—plus put a check in the compliance box. If [...]
Despite rapid adaptation in most industries and a track record for success, the banking sector and financial services have been much slower and more cautious about cloud adoption and cloud computing services. This is often [...]
Accusing the largest banks of using high interest rates to help their investors, Sen. Jack Reed, D-R.I., wants to know why bankers are increasing interest rates on loans, but not on savings accounts. “Soaring [...]
Life insurance can play a vital role in your members' financial well-being but often there is a growing gap between the life insurance a member needs and the life insurance they own. What can you [...]
On the heels of a late September regulatory enforcement action against Regions Bank, requiring the financial institution to pay $191 million dollars for charging consumers “illegal surprise overdraft fees,” the Consumer Financial Protection Bureau (CFPB [...]
Even prior to the pandemic, consumers were moving towards personalized banking as their go-to for financial transactions. It turns out that digital preference is here to stay, encouraging credit unions to accelerate their digital transformation [...]
Thank you for tuning in to episode 147 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with [...]
CPI is a vital risk management program that involves member service interruption and has negative consumer connotation within the Credit Union community. Due to the economic and market conditions over the last 30 months, many [...]
Many organizations struggle with it. It’s a real problem preventing progress. And it’s the “S” word everyone knows about but can’t seem to resolve. Yep … silos. Guarding Fort Knox (and Losing the [...]
As credit union leaders, we know that our not-for-profit organizations exist to serve our members and communities. In many ways credit unions are like banks by accepting deposits, making loans and providing a wide array [...]
