News Archives

Understanding social engineering fraud

Understanding social engineering fraud

On an almost daily basis, organizations face evolving financial crime threats as attackers attempt to disarm and exploit credit unions, employees and members. One fraud technique becoming even more prevalent than before among financial institutions [...]

Foundation research shows how to increase sense of financial well-being

Foundation research shows how to increase sense of financial well-being

A new report published by the National Credit Union Foundation (the Foundation) shows that credit unions can measurably increase their employees’ financial well-being through initiatives as simple as a prompting email. The Foundation’s Start [...]

NAFCU reiterates CUs’ data privacy, security stance to FTC

NAFCU reiterates CUs’ data privacy, security stance to FTC

As the Federal Trade Commission (FTC) seeks public feedback on commercial surveillance and data security issues, NAFCU advised the commission to “abstain from all further data privacy-related rulemaking efforts until Congress passes the comprehensive federal [...]

Tactics to spark innovative thinking from a Disney exec

Tactics to spark innovative thinking from a Disney exec

Bank and credit union executives often claim that it’s difficult to be innovative because they are in a heavily regulated industry, straitjacketed by rules. Duncan Wardle agrees — sort of. But Wardle, formerly head of [...]

FOMO business decisions

FOMO business decisions

One of the most common sales pitches in life is “hurry up and get this deal before someone else buys it.” The Fear of Missing Out (FOMO) has many variations. For some, it impels stocking [...]

DCUC, NAFCU to Congress: Keep defense bill ‘clean’

DCUC, NAFCU to Congress: Keep defense bill ‘clean’

Credit union trade groups are pushing House and Senate leaders to pass a “clean” defense reauthorization bill that does not include two provisions they find particularly odious. In a letter to congressional leaders, NAFCU and [...]

How to create engagement-driven member personas

How to create engagement-driven member personas

As the pandemic’s effects continue, credit union members are paying more acute attention to their financial situation. They are increasingly attuned to which financial products make the best sense for them – and so should [...]

There’s room in the sandbox for everybody

There’s room in the sandbox for everybody

Why compete with big reward cards for a share of the wallet? Deepen member relationships with money-saving balance transfer offers instead. For too many years, small to medium and even large financial institutions have competed [...]