How to rebuild credit
It can be disheartening to see your credit score drop after a financial setback. Whether you missed mortgage payments, made the hard choice to file for bankruptcy or faced something else entirely, these kinds of [...]
News Archives
Leaders in Lending | Ep. 92: Rethinking marketing and incentives for engagement
In this episode, Karrie Drobnick, Chief Operating Officer at Verve, talks about growing and rebranding their credit union to spur robust growth. She also talks about creating a new personality for the company and then [...]
How threat hunting can transform cybersecurity for credit unions
Credit unions continue to be prime targets for cybercriminals due to the confidential data possessed and financial assets. The latest generation of cybercriminals is fueled by large ransomware payments, state-sponsored adversaries who provide assets, expertise [...]
Lender roulette: The pros and cons of debt protection products
A lot can happen when the economy takes a downturn, especially layoffs. Even with the Great Resignation of 2022, companies – especially tech companies – still made headlines by what seemed like a revolving door of layoffs. [...]
From financial literacy to financial wellness for credit unions
Financial wellness has finally arrived. When I started sharing financial wellness over a decade ago, many looked at me as if I had ten heads. Many didn’t understand why I was talking about thoughts [...]
CUNA meets with Congressional leaders over CDFI application concerns
CUNA and other organizations met with House Financial Services and Senate Banking, Housing, and Urban Affairs leadership staff Tuesday to discuss proposed changes to the Community Financial Development Institution (CDFI) Fund certification application. The CDFI [...]
Data shows consumer credit grew ‘much faster’ than predicted in November
Total consumer credit rose 7.1 percent at a seasonally adjusted, annualized rate in November and is up 7.9 percent compared to a year ago. Revolving credit – primarily credit cards – rose 16.9 percent [...]
NextGen Know-How: Our new family ritual for a great year
Happy New Year! I love the beginning of a fresh, new year. On New Year’s Eve 2021, I started a new ritual for letting go of what didn’t serve me that year so [...]
Change management and the brain
Change isn’t only necessary in the business world, it drives success. But the biggest obstacle to change often is internal. Many employees resist change, sometimes for reasons they can’t clearly identify. As a [...]
3 fraud predictions for 2023
As we turn the page on 2022, losses from fraud remain a significant threat for credit unions, their members and businesses. Consider that U.S. consumers lost a record $3.56 billion to online fraud [...]
Finding balance in your leadership life with special guest Jason Vitug
Money is a resource we focus a lot on as leaders and profit isn't something we should be ashamed of. But sometimes profits aren't everything, we also have to take care of ourselves physically, emotionally [...]
How to avoid Wells Fargo’s $205 million overdraft mistake
In late December 2022, the CFPB issued an order against Wells Fargo requiring the bank to pay back $205 million in “surprise overdraft fees” charged and not reversed since January 2021. These Authorized Positive/Settled [...]
Credit union leaders: Why even bother with your credit union strategic plan at this point?
Here we are midway through January, and our resolutions are already busted. Why even bother getting back on track, right? WRONG. We can’t be the leaders our credit unions and our members need us [...]
Are rates required to be posted on credit union websites?
Are credit unions required to post rates to their websites? While there are no requirements to do so, credit unions should note that there are rules in section 707.8 regarding advertising that would likely [...]
Pay equity winds are blowing – is your credit union ready?
New year, new laws! This January, at least two states have put laws in effect that mandate employers practice what job seekers beg for: Put the salary in the job posting! Lawmakers haven’t just [...]