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You’re ready to embark on a big project, like a credit union website redesign, and you want to get started on the right foot. Your website is critical to serving members and attracting new [...]
News Archives
Using AI to reduce the commercial borrower frustration
Would it shock you to hear that 60-80% of submitted loan applications have a wrong, missing, or problematic document when it comes to commercial lending? As a result, two-thirds of the time a lender spends [...]
CUNA’s McMillan addresses White House event with VP Harris
CUNA Manager of State Outreach Tylik McMillan spoke at the White House at an event with Vice President Kamala Harris Tuesday. McMillan—who joined CUNA from the National Action Network, a leading civil rights organization—[...]
NAFCU writes to Fed on guidelines for evaluating account, services requests
NAFCU Senior Counsel for Research and Policy Andrew Morris wrote to the Federal Reserve Tuesday to reiterate the association’s support for its proposal to publicly disclose which depository institutions have access to Reserve Bank [...]
Leadership Matters: A dose of reality for new leaders
Leadership is a confidence- and a capability-building profession. For new leaders, in particular, setbacks are inevitable. They must bravely and persistently toil to get things right, and the answers aren’t often clear-cut. Furthermore, the [...]
How to prepare for a potential housing market crash in 2023
There’s been a lot of concern about the economy lately, particularly regarding inflation, rising interest rates, layoffs, a potential recession — and the housing market. The housing crash of 2008 left many families underwater in [...]
Will you choose embedded fintech or embedded finance?
As financial institutions move into a new technology era, they realize that existing innovation cultures are broken. New fintech competitors are gaining market share while banks and credit unions are, on balance, losing deposits. There’[...]
3 Questions with Lodestar Technologies’ Andrea Brown
CUInsight Publisher & CEO Lauren Culp is joined by Andrea Brown, VP, Client Engagement at Lodestar Technologies for a quick interview with just 3 questions about member growth… Three questions: (0:31) What are your [...]
Coviance allows community lenders to harness the power of fintech
In an era of consolidation among major financial institutions, credit unions and community lenders continue to provide their customers with the high-quality personalized service that can only be offered by local businesses. But a longstanding [...]
Is one of your members a California resident?
Do any of your members take the 405 to Santa Monica and then, when they see the Jack in the Box, take a left onto Lincoln in order to get to Bay Cities Italian Deli [...]
Top 3 credit union marketing priorities
Re-define marketing. I’ve written and spoken about redefining credit union marketing on this blog and with my team a lot over the last six months. As a company turning 15 years old this year [...]
How ATM outsourcing can keep low-volume, relationship-driven branch locations operating
Despite the massive growth in mobile and digital banking since 2019, branch banking is far from dead. According to financial technology company Oxygen, nearly three-quarters of Americans visited a branch within the past year. It’[...]
3 things to know about payments modernization and digital banking
Faster payments and the user experience are key differentiators in allowing credit unions to remain competitive. They present both an opportunity and a challenge to businesses, especially considering consumers’ post-pandemic expectations when receiving goods and [...]
I may be late today, I broke my butt
Last weekend I was getting out of my car and did one of those falls that makes you think surely everyone in the world saw it, heard it, felt it, and laughed directly about it. [...]
Additional data would maximize Fed master account process transparency
CUNA supports the Federal Reserve Board’s proposal to publish a list of institutions with access to accounts and services through the Reserve Banks and asks it to include additional information. “CUNA strongly supports the [...]