Welcome to the CUInsight Minute, sixty seconds from our Director of Marketing, Jen McFadden with our favorite reads from the week. Mentioned: 3 financial trends credit unions should be aware of in 2023 by TOM [...]
“Apple is a boat. There’s a hole in the boat, and it’s taking on water. But there’s also treasure on board. And the problem is, everyone on board is rowing in different [...]
The National Credit Union Administration (NCUA) released its 2023 supervisory priorities, and if I had to summarize the key theme in two words it would be risk management. Being exam ready isn’t just about [...]
Working with a team can be challenging. Here are three skills that will help you succeed with your team... Patience: It would be nice if you knew exactly what to expect from everyone you work [...]
Investing in the development of both new and experienced board members is key to driving success in the boardroom and, in turn, the credit union. CUNA Credit Union Board School: Introduction & Designation, a new [...]
From advancements in artificial intelligence to the proliferation of anything-as-a-service, 2022 was a year full of change, disruption and new opportunity. How can continued digitization serve organizations and their customers? How are organizations looking to [...]
The CFPB Wednesday issued its proposed rule on credit card late fees that would drastically reduce the current safe harbor to $8. NAFCU President and CEO Dan Berger responded, arguing that the proposal “on its [...]
The shift to digital banking is transforming the way credit unions interact with members from branch to call center. In the past, members who had problems brought them to the branch where they were solved [...]
It should not surprise you that I love reading. An editor who loves to read? Hardly a shock, right? As I shared in the February issue of CU Management, I read a lot and each [...]
Faster payments and the user experience are the differentiators that will enable banks and credit unions to remain relevant and competitive. We’ve seen this gradual shift during the past decade as modern payments have [...]
On January 4, 2023, the Insurance Commissioner for the California Department of Insurance, Ricardo Lara, issued an alert to insurance companies, agents, brokers, and state residents: Many people may not be aware that homeowners and [...]
“Every day millions of people’s privacy and security are threatened by sophisticated fraudsters and rogue-state actors. A lack of regulatory standards and accountability leaves all of us vulnerable. Regulators are focused on ensuring that [...]
As we stated on last week’s blog on “rent-a-banks,” the battle against the slippery predatory payday lenders is a long one; like a costly game of Whack-A-Mole, their wealthy backers and Washington lobbyists continue [...]
As the credit union industry moves to more conversational and relationship-based staffing models, the average branch footprint is shrinking. But rental spaces and properties for sale in prime locations are not. So what can you [...]
As a service provider, we here at CU NextGen are sometimes baffled – even dumbfounded – when our credit union clients tell us what they expect when they work with vendors – not that they expect too much, [...]
