Don’t go breaking consumers’ hearts
I know what you’re thinking – “I couldn’t if I tried!” But sadly, the financial industry isn’t the upbeat world of an Elton John song. In fact, community institutions are breaking quite a [...]
News Archives
The evolution of the Defense Credit Union Council and the wisdom of Sun Tzu
“If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a [...]
How to support the financial wellness of your members
In this era of uncertainty, 77% of Americans recently reported feeling anxious about their financial situation. Many members rely on their credit union as trusted advisors; proactively build on that relationship to identify gaps in [...]
On balloons and credit unions
Many of us were fascinated by the balloon from China that recently floated over the United States and was then shot down over the ocean. The one useful educational piece of this event is that [...]
CUNA economics: Core inflation remains strong in January
CUNA Senior Economist Dawit Kebede, PhD, issued the following statement in response to the Labor Department’s January Consumer Price Index Report: “Consumer prices increased 6.4% year-over-year slightly cooling down from 6.5% last [...]
NAFCU calls for proper crypto oversight ahead of hearing
Ahead of today’s Senate Banking Committee hearing on financial safeguards for digital assets, NAFCU Vice President of Legislative Affairs Brad Thaler stressed the need for a clear regulatory framework for cryptocurrency and other financial [...]
Marketing and advertising: An all-new challenge in today’s world
Capturing a member’s share of wallet has always been a challenge for financial institutions, including credit unions. Given today’s economy, credit unions are working even harder at gaining new members and retaining the [...]
You’re probably wrong about how you’ll pay for retirement
Think your investments will carry you through retirement? New research says that’s not the reality for the majority of workers in their pre-retirement years. In a recent survey of Americans aged 40 to 85 [...]
Overdraft fee income down, other checking account fees steady, reports CFPB
In a report issued by the Consumer Financial Protection Bureau (CFPB) last week, the agency announced that banks’ reported overdraft fee income “was 43% lower in the third quarter of 2022 than in the third [...]
Marketing lessons from Super Bowl LVII commercials
There’s something special about that one Sunday in February when family and friends draw together in front of their televisions to watch the culmination of a season’s worth of practice, effort and determination. [...]
Strategies to reach your long-term financial goals
When you stop to think about it, saving for short-term financial goals and medium-term financial goals isn’t that hard. All you need to do is regularly set money aside until you have enough saved [...]
Avoid marketing burnout with this one simple solution
Are you part of an extremely lean credit-union marketing team? Maybe you’re a one-person show at your institution. In your experience, you know there are hardly enough minutes in the day to build a [...]
Build technology your way
There is a time and place for off-the-shelf products. And then, there are most definitely times when pre-built solutions don’t always fit the bill. In this case, what readily comes to mind is financial [...]
Three actions and four questions to make your strategic plan more successful
Has the positive energy coming out of your annual strategic planning session been replaced with a nagging fear that achieving this year’s goals will be more difficult than anticipated? Don’t worry. You aren’[...]
Jennifer Palmieri, Karl Rove join 2023 CUNA GAC speaker lineup
Political insiders Jennifer Palmieri and Karl Rove will join the 2023 CUNA Governmental Affairs Conference (GAC) on Wednesday, March 1. The two political strategists and authors will participate in a point-counterpoint discussion on the top [...]