Fears of a recession, tech layoffs and high interest rates are still with us in the new year. But what’s different now and how can lenders use the economic moment to gain a competitive [...]
Unlike another blog post I wrote, this article is actually about buffaloes—the large…very large animal. Turns out many of us interchange the word buffalo with bison, and the latter is actually correct when [...]
A common concern about the cloud is that it represents an additional security vulnerability. In reality, there are security risks that are actually mitigated by the cloud. Satisfaction of compliance requirements and sophisticated security from [...]
It doesn’t take the latest statistics to demonstrate the importance of security for credit unions. From ransomware to e-mail, perpetrators can be relentless in their attempt to find a way into systems and accounts – [...]
With the recent surge in the fintech market since the start of the Covid-19 pandemic, digital banking is more important than ever. According to an article by The Financial Brand in October 2022, “more than [...]
The last quarter of 2022, showed encouraging data on the growth credit unions experienced with auto loan balances. As interest rates continue to rise, credit unions are well positioned to gain additional market share. Consumer [...]
Through my relocation to my home state of Michigan in June, change remains constant. As days turn into months, and months turn into seasons, I notice that the cushions that transform tumult into the calm [...]
CUNA President/CEO Jim Nussle issued the following statement in response to the Environmental Protection Agency’s Tuesday announcement regarding the Greenhouse Gas Reduction Fund. “CUNA applauds the Environmental Protection Agency’s recent announcement that [...]
Yesterday, President Joe Biden announced staff changes for the White House’s top economic policy team. Federal Reserve Vice Chair Lael Brainard will resign from her post next week to lead the President’s National [...]
Developing rapport is distinct from having a relationship with a person. There are important differences between these concepts, a fact that is critical to understand within the sphere of persuasion and influence. When we have [...]
No two customers are alike, and each consumer expects you to know them, understand them and reward them with a level of contextual experiences that extend from product creation to service delivery… across the entire [...]
Financial institutions spend thousands to tens of thousands of dollars every year on getting new consumers (an average acquisition cost of $200 per new consumer). However, in recent years, consumer habits have changed for a [...]
Hello everyone! My name is Judy Dahn, and I started working for NAFCU at the beginning of this year. I work remotely from Michigan and I am excited to bring to you my first blog [...]
Picture this. You’re on a road trip in a beautiful convertible on a warm sunny summer afternoon. Your favorite jams are on the radio. You’re halfway to your destination with another few hours [...]
I know what you’re thinking – “I couldn’t if I tried!” But sadly, the financial industry isn’t the upbeat world of an Elton John song. In fact, community institutions are breaking quite a [...]
