As the competitive landscape shifts from traditional electronic transactions to modern digital engagement, and money merges with the internet becoming a streaming phenomenon just as music, movies, and mail have in our lifetime, the time [...]
In honor of Black History Month and the newly released NCUA Supervisory Priorities, I thought it’d be perfect timing to tackle a topic that’s on most credit union professionals’ minds: liquidity. Today’s [...]
Credit union members are famed for their loyalty. That historic bond is being tested as more CUs take a cautious approach to digital innovation due to prevailing macroeconomic headwinds. PSCU President and CEO Chuck Fagan, [...]
Thank you for tuning in to episode 51 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Monday looks to be a big day for CUs as 5,500 folks from the credit union community are registered to attend the 2023 CUNA Governmental Affairs Conference. Monday's General Session will feature Peter Diamandis, [...]
As a direct membership organization, providing extreme member service is at the core of what we do. Our advocacy efforts are guided by what our credit unions are seeing on the ground and we fight [...]
Digital Transformation, revolution, experience – the industry is full of jargon. While the industry was quick to accept digital transformation as the next step to take off and stay ahead of the competition, it has become [...]
The 2023 CUNA Governmental Affairs Conference kicks off next week, and there are many options to follow along with the week’s activities for those not headed to Washington, D.C. Registration for the CUNA [...]
NAFCU sent members a Regulatory Alert Thursday, detailing the NCUA’s proposed rule to reform several of the agency’s field of membership requirements (FOM) and definitions. The NCUA Board unanimously approved issuing the proposal [...]
In June 1952, what’s now $19 million Faith Community United Credit Union formed as Second Mt. Sinai Baptist Church Credit Union to serve the members of the Cleveland-based church by the same name. Later, [...]
Whether you're on your way to Washington, D.C., or planning to follow the 2023 CUNA Governmental Affairs Conference (GAC) from home, prepare for the annual advocacy event with all the latest content from CUNA [...]
The Client Resource Center (CRC) is an exclusive, best-in-class portal available to all Elan credit card partners. The CRC features engaging marketing capabilities that are critical to program success. The CRC is also the primary [...]
Is it just me, or is there something in the air in the days leading up to the CUNA Governmental Affairs Conference? The first sight of the Walter E. Washington Convention Center decked out with [...]
In this era of uncertainty, 77% of Americans recently reported feeling anxious about their financial situation. Many account holders rely on their Financial Institution (FIs) as trusted advisors, and want them to proactively identify gaps [...]
Meaningful customer experience continues to be a determining factor when consumers look for a primary financial institution. According to a J.D. Power 2022 study, customers are more satisfied with banking's performance in areas such [...]
