Advertising “free” accounts with a fee for paper statements
I spent all of last week in Arlington with my team and a ballroom full of compliance professionals at our 2023 Regulatory Compliance School. It was a great time, and I want to say a [...]
News Archives
The CUInsight Experience podcast: Greg Michlig – Prioritize people (#156)
Thank you for tuning in to episode 156 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Allied Solutions. Allied Solutions is focused [...]
Data-driven marketing advancements in 2023 can help drive member financial wellness
2023 presents an unparalleled set of dynamic challenges to financial growth, sales and performance as credit union leaders face the headwinds of a struggling economy. Driven by sky high interest rates, higher living costs, and [...]
Using embedded fintech to grow your credit union’s membership and deposits
In a world where acquiring members and retaining them is critical but hard to accomplish, using an embedded fintech approach can provide credit unions with a way to engage and activate existing members while attracting [...]
Three ways credit unions can thrive in a challenging economic environment
One key metric driving consumer satisfaction with banks and credit unions is their ability to provide support during challenging economic times, according to the J.D. Power 2022 U.S. Retail Banking Satisfaction Study. Consumer [...]
League leaders highlight credit union difference, safety, soundness
League and credit union leaders engaged with members and consumers in the wake of recent bank collapses, assuring them that money in credit unions remain safe. Cornerstone League President/CEO and CUNA Board Vice Chair [...]
NAFCU, trades to CFPB: Comply with federal law, release credit card late fees data
NAFCU, along with other trades, wrote to the CFPB Thursday to request the bureau publish the data and analysis it used to justify its credit card late fees proposal. The organizations noted that the bureau [...]
Update on the bank crisis
On March 14, CUESolutions provider Cuna Mutual Group hosted a Special market update: Bank crisis webinar discussing the current state of the market related to the banking crisis. Since Tuesday, the stream of headlines covering [...]
CUNA Mascot Madness: Voting opens for East Region
Let's get to the first round of voting for the CUNA Mascot Madness bracket. We begin the three-week tournament with the East Region, which features Sammie the Sea Otter of $160 billion asset Navy Federal [...]
Coaching lessons from March Madness
The most entertaining sporting event in the country began this week: the NCAA Tournament – more affectionately known as March Madness. There’s nothing quite like flipping on the TV to watch the chaos that ensues [...]
2022 Eye on Payments: Part 5 — Five-year trends highlight changes in the approach to payments
For the past five years, PSCU has set out to gauge the state of payment preferences among credit union members and other financial institution customers (“non-members”) through annual research. Each year, PSCU has explored the [...]
Q1-2 2023 economic outlook: Industry stability following bank failures
As we have been saying for several of our previous quarterly economic updates, as inflation goes, so goes the U.S. economy. A quick and rapid descent of inflation will take pressure off the Fed [...]
I didn’t see this coming
Well, I didn’t see this week coming. From last Friday to today, unexpected things happened in financial services and morphed quickly. I don’t see that as abnormal. It really is quite ordinary. From [...]
CUInsight Minute with Alyssa Angurio – March 17, 2023
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: The four keys to credit union success by GERRY SINGLETON, CUNA MUTUAL [...]
Credit unions are a safe harbor
As consumers grapple with the news of the second largest bank failure in U.S. history—followed by another related bank shut down—credit unions remain focused on keeping consumers’ money safe and secure. The [...]