Recent research shows that most digital banking interactions tend to be impersonal and shallow. A 2023 Accenture study showed that a majority of online banking logins were only to check an account balance, while a [...]
(…with apologies to all the wonderful candidates I’ve interviewed for retiring CEO positions…) My head is spinning. 200 CEO resumes. 180 cover letters (yes, some actually didn’t follow instructions to include a cover [...]
CUNA Senior Economist Dawit Kebede issued the following statement in response to the Labor Department’s May Employment Situation: “The economy added 339,000 jobs in May, which was much higher than the consensus expectation, [...]
After a strong bipartisan showing in the House to pass the debt ceiling deal Wednesday evening, the Senate followed suit Thursday night and approved the legislation 63-36. The bill now heads to President Joe Biden [...]
Diversity, equity and inclusion initiatives are a hot topic in all industries, and we’ve been talking about this a lot lately in the credit union space too. The communities around us are becoming more [...]
The economy and pressures on liquidity and noninterest income dominated discussions at the 2023 CUNA Finance Council Conference in Anaheim, Calif. This episode of the CUNA News Podcast features conversations from that event. It features: [...]
Join José Resendiz, Chief Operating Officer at Early Warning Services (EWS), for a discussion about the history and growth of Zelle and its use among credit unions. Regarding reports of increased fraud on peer-to-peer payment ([...]
Everything happening in our economy today hinges on inflation. If inflation continues to fall quickly, robustly, and smoothly, we can expect the U.S. economy to rebound well. Consider it a softish landing, as the [...]
Acting financially responsible in America today has come to mean “borrow and repay,” says Barbara Kiviat, economic sociologist at Stanford University. “It sort of crowds out the idea that maybe not borrowing in the first [...]
There’s nothing like a concierge. A good one listens and makes recommendations to you based on your wants and needs. The best businesses act that way. I recall walking into a wine store about [...]
In an era defined by the urgent need for climate action, credit unions have a unique opportunity to shape a sustainable future. Unlike traditional banks driven by profit motives, credit unions operate as member-owned financial [...]
Data is the lifeblood of virtually every industry. As financial institutions committed to serving their members, credit unions must also harness the power of data to drive better member relationships. However, to truly deliver top-notch [...]
Forbes estimates that we spend $166 billion annually on leadership development in the USA alone. Despite this significant expense for countless thought leaders, books, and training courses, we continue to search for the perfect leadership [...]
NCUA is designating June as Minority Depository Institution Awareness Month to enhance the public’s understanding of the vital work minority depository institution credit unions perform in underserved communities nationwide. “Service, opportunity, and financial security [...]
On a new episode of the SEE YOU LEAD podcast, NAFCU President and CEO Dan Berger joined host Glynn Frechette to talk fintechs, credit union involvement in communities and charities, supporting service-members and more. Berger [...]
