Big recession? No recession? Rising cost of funds? Regardless of what’s happening in the environment, building a more efficient organization brings big benefits, including cost control, and better employee and customer experiences. A good [...]
The Consumer Financial Protection Bureau (CFPB) announced a stipulated final judgment and order (judgment) with Citizens Bank, N.A. (Citizens Bank) for violating Regulation Z’s credit card error resolution provisions following a January 2020 [...]
In an era of digital convenience, payment apps like PayPal, Venmo, Cash App, and Apple Cash have become increasingly popular for their ease of use and quick transactions. However, the Consumer Financial Protection Bureau (CFPB) [...]
Can you believe we are almost halfway through 2023? The dog days of summer are nearly here. Just like a seventh inning stretch, now is a good time to lock in those summer travel plans, [...]
Thank you for tuning in to episode 58 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Recent research shows that most digital banking interactions tend to be impersonal and shallow. A 2023 Accenture study showed that a majority of online banking logins were only to check an account balance, while a [...]
(…with apologies to all the wonderful candidates I’ve interviewed for retiring CEO positions…) My head is spinning. 200 CEO resumes. 180 cover letters (yes, some actually didn’t follow instructions to include a cover [...]
CUNA Senior Economist Dawit Kebede issued the following statement in response to the Labor Department’s May Employment Situation: “The economy added 339,000 jobs in May, which was much higher than the consensus expectation, [...]
After a strong bipartisan showing in the House to pass the debt ceiling deal Wednesday evening, the Senate followed suit Thursday night and approved the legislation 63-36. The bill now heads to President Joe Biden [...]
Diversity, equity and inclusion initiatives are a hot topic in all industries, and we’ve been talking about this a lot lately in the credit union space too. The communities around us are becoming more [...]
The economy and pressures on liquidity and noninterest income dominated discussions at the 2023 CUNA Finance Council Conference in Anaheim, Calif. This episode of the CUNA News Podcast features conversations from that event. It features: [...]
Join José Resendiz, Chief Operating Officer at Early Warning Services (EWS), for a discussion about the history and growth of Zelle and its use among credit unions. Regarding reports of increased fraud on peer-to-peer payment ([...]
Everything happening in our economy today hinges on inflation. If inflation continues to fall quickly, robustly, and smoothly, we can expect the U.S. economy to rebound well. Consider it a softish landing, as the [...]
Acting financially responsible in America today has come to mean “borrow and repay,” says Barbara Kiviat, economic sociologist at Stanford University. “It sort of crowds out the idea that maybe not borrowing in the first [...]
There’s nothing like a concierge. A good one listens and makes recommendations to you based on your wants and needs. The best businesses act that way. I recall walking into a wine store about [...]
