What is a credit union?
The first credit union in the United States was founded in 1909. Since then, this type of financial institution has grown considerably—there are now over 4,800 credit unions with more than 130 million [...]
News Archives
3 Questions with Alkami’s Har Rai Khalsa
CUInsight Publisher & CEO Lauren Culp is joined by Har Rai Khalsa, VP Product Management at Alkami for a quick interview with just 3 questions about digital account opening... Three questions: (0:30) What are [...]
3 powerful ways digital lending drives member satisfaction
In this rapidly evolving digital landscape, credit union leaders understand the paramount importance of safeguarding member data. Privacy and compliance are non-negotiable, demanding meticulous checks for accuracy. However, amidst these stringent requirements, members also crave [...]
Banking loyalty is falling. Here’s how to reverse the trend
Improved customer experience (CX) results in several tangible benefits beyond a higher satisfaction score, according to Forrester research. Organizations with better customer experiences show higher revenues, reduced costs, lower risk of attrition and the ability [...]
Capital Corner: DCUC on top of things in the nation’s capital
News of a tax reform bill percolating always gets the attention of credit union advocates in DC, and when DCUC picked up rumors of House Ways and Means in preliminary stages of drafting legislation, we [...]
Rates, spending, & borrowing: A high-level outlook
Over the past few months we’ve reflected on the many financial battles facing consumers, and how your credit union might respond. Last October, we reviewed the Federal Reserve’s continued fight against inflation using [...]
From data to decisions: Geopolitical insights and predictive forecasting for credit unions
In an increasingly interconnected world, geopolitical events have a significant impact on global financial markets, which undoubtably includes credit unions. These events, such as political upheavals, regulatory changes, and economic fluctuations, can create both opportunities [...]
Revamping credit union governance: Addressing barriers and embracing equity
Credit union governance is broken. At least, that was my first impression. When I had the chance to join a credit union board, I was excited about the journey. After 20 years working in various [...]
Don’t let cybersecurity concerns hack your credit union board’s success
Credit union board meetings are packed with information. From discussion of old and new business to committee reports to voting, boards cover a lot of topics in precious little time. Unfortunately, cybersecurity is an often-overlooked [...]
CUNA to Congress: Interchange is cost of doing business
Interchange works, CUNA wrote to members of Congress Tuesday in advance of restaurant lobby visits to Capitol Hill. The visits are expected to support the interchange bill strongly opposed by CUNA, Leagues, and credit unions. “[...]
NAFCU calls on Congress, Fed to address CU concerns ahead of hearing
Today, Federal Reserve Chairman Jerome Powell will testify before the House Financial Services Committee during the first of two hearings on the Federal Reserve’s monetary policy. NAFCU Vice President of Legislative Affairs Brad Thaler [...]
Leadership Matters: The importance of integrating diversity, equity and inclusion in business
One of the biggest challenges businesses continue to face today is understanding how to effectively integrate diversity, equity and inclusion into their strategy and culture. A lack of DEI or its mismanagement can have a [...]
The micromanager’s guide to being everywhere and nowhere at once
Welcome to the hilariously frustrating world of micromanagement, where the boss’s watchful eye never blinks, and your every move is scrutinized to the point of absurdity. Working for a micromanager is like being trapped [...]
Credit union vs bank: 8 myths debunked
Making informed decisions has never been more difficult. We live at a time when internet-driven misinformation clouds issues and perpetuates myths. This holds particularly true when trying to make an intelligent credit union vs bank [...]
Leaders in Lending | Ep. 114: Trust and optimization during volatile times
Volatility management is a component of banking that should always be on management’s radar, especially after recent bank collapses. David Sayers, Chief Financial Officer at Maine Savings, believes by prioritizing internal and external continuous [...]