PODCAST: Making members’ dreams come true
Managing day-to-day finances isn’t an easy task in New York City, one of the nation’s most expensive markets. As president/CEO at $71 million asset New York University Federal Credit Union, Mira Ness [...]
News Archives
Powell says inflation battle has ‘a long way to go’
Federal Reserve Chairman Jerome Powell testified before the House Financial Services Committee yesterday, where he was questioned on the state of the economy and the Fed’s plan to strengthen the banking system. On the [...]
Why credit unions need to know about no-code automation
As customer preferences evolve rapidly with technology and market saturation intensifies, credit unions face a future driven by digital transformation. However, many credit unions have not yet integrated advanced business technology capable of meeting their [...]
Challenges and strategies in providing refunds to borrowers
In response to heightened pressures, lenders are reexamining their current practices for providing accurate and timely refunds to their borrowers. Many are making an effort towards in-house processes to maintain compliance while reducing costs. However, [...]
What is a credit union?
The first credit union in the United States was founded in 1909. Since then, this type of financial institution has grown considerably—there are now over 4,800 credit unions with more than 130 million [...]
3 Questions with Alkami’s Har Rai Khalsa
CUInsight Publisher & CEO Lauren Culp is joined by Har Rai Khalsa, VP Product Management at Alkami for a quick interview with just 3 questions about digital account opening... Three questions: (0:30) What are [...]
3 powerful ways digital lending drives member satisfaction
In this rapidly evolving digital landscape, credit union leaders understand the paramount importance of safeguarding member data. Privacy and compliance are non-negotiable, demanding meticulous checks for accuracy. However, amidst these stringent requirements, members also crave [...]
Banking loyalty is falling. Here’s how to reverse the trend
Improved customer experience (CX) results in several tangible benefits beyond a higher satisfaction score, according to Forrester research. Organizations with better customer experiences show higher revenues, reduced costs, lower risk of attrition and the ability [...]
Capital Corner: DCUC on top of things in the nation’s capital
News of a tax reform bill percolating always gets the attention of credit union advocates in DC, and when DCUC picked up rumors of House Ways and Means in preliminary stages of drafting legislation, we [...]
Rates, spending, & borrowing: A high-level outlook
Over the past few months we’ve reflected on the many financial battles facing consumers, and how your credit union might respond. Last October, we reviewed the Federal Reserve’s continued fight against inflation using [...]
From data to decisions: Geopolitical insights and predictive forecasting for credit unions
In an increasingly interconnected world, geopolitical events have a significant impact on global financial markets, which undoubtably includes credit unions. These events, such as political upheavals, regulatory changes, and economic fluctuations, can create both opportunities [...]
Revamping credit union governance: Addressing barriers and embracing equity
Credit union governance is broken. At least, that was my first impression. When I had the chance to join a credit union board, I was excited about the journey. After 20 years working in various [...]
Don’t let cybersecurity concerns hack your credit union board’s success
Credit union board meetings are packed with information. From discussion of old and new business to committee reports to voting, boards cover a lot of topics in precious little time. Unfortunately, cybersecurity is an often-overlooked [...]
CUNA to Congress: Interchange is cost of doing business
Interchange works, CUNA wrote to members of Congress Tuesday in advance of restaurant lobby visits to Capitol Hill. The visits are expected to support the interchange bill strongly opposed by CUNA, Leagues, and credit unions. “[...]
NAFCU calls on Congress, Fed to address CU concerns ahead of hearing
Today, Federal Reserve Chairman Jerome Powell will testify before the House Financial Services Committee during the first of two hearings on the Federal Reserve’s monetary policy. NAFCU Vice President of Legislative Affairs Brad Thaler [...]