Following a global health event, an ensuing economic crisis, a historic fiscal stimulus disbursement, and a succeeding global inflationary challenge, most credit unions and their leaders are begging for some indication of a ‘new normal’ [...]
Artificial intelligence (AI) is revolutionizing the way we live and work. Unfortunately, though, it’s also revolutionizing the way scammers play their games. Here’s what you need to know about AI fraud and how [...]
Have you ever wondered what the testing process is like for new or enhanced software? Having a background at both a credit union and in the Quality Control area of our CUSO, I find that [...]
In recent years, the need for instant payments has grown. After all, when you can do your banking 24/7/365 from any device and in any location, why should you have to wait hours [...]
When it comes to credit union social media engagement, there’s a common experience many marketers have. You post something on social media and eagerly await all the likes and comments the post deserves. But [...]
ChatGPT picked up 100 million users within two months of its November launch, a feat that drew comparisons to TikTok. TokTok, a social media app for sharing short videos, had taken nine months to acquire [...]
The Federal Reserve Thursday announced its FedNow Service is live. “Banks and credit unions of all sizes can sign up and use this tool to instantly transfer money for their customers, any time of the [...]
Jessica Sharon believes credit unions deserve a bigger stage. “We don’t toot our own horn enough,” says the assistant vice president of financial outreach at $677 million asset Pelican State Credit Union in Baton [...]
Do your brand and your branches tell a story that your members want to hear? Picture a group of professionals, whether in a SEG or local industry you want to reach. I’ll use healthcare [...]
Welcome to the CUInsight Minute, sixty seconds from our Managing Editor John Pettit with his favorite reads from the week. Mentioned: Enhancing credit union communication and support for military and veteran members by ANTHONY HERNANDEZ, [...]
Today's second youngest generation, Gen Z, was born between 1996 and 2010, and runs the gamut. The juniors in the segment are just coming of age, while others are college age or new graduates entering [...]
Imagine being the secret admirer and the best friend of each of your members — all at once. That type of bond can turn a fleeting member connection into a meaningful, lasting relationship. But let's face [...]
I’m not much of a sports fan. I do love the Green Bay Packers and will always be a cheesehead no matter where I live. So, when I had a chance to see the [...]
The big box interchange bill would make everyday purchases riskier for American consumers while padding the bottom lines of the country’s largest retailers, Cornerstone League President/CEO and CUNA Board Vice Chair Caroline Willard [...]
The CFPB has dozens of financial education resources available for financial institutions and others to easily share with consumers. The resources cover fraud prevention, elder financial abuse, healthy credit habits, tips for opening accounts, youth [...]
