As the financial world becomes increasingly digital, fraud in all its forms is on the rise. This is especially true for credit unions, which are often targeted due to their perceived lack of security when [...]
I hope you’re as excited as I am about our intent to merge with the National Association of Federally-Insured Credit Unions (NAFCU) announced this week. This came about by leaders of the two organizations [...]
According to the most recent survey from Bankrate1, U.S. adults, on average, have held the same checking account for 17.75 years, with adults age 55+ keeping the same account for 24.6 years, [...]
NAFCU and CUNA made an exciting announcement this week – the intent to merge and form America’s Credit Unions. This decision was not made lightly. It was a collaborative process, with input from leaders and [...]
Credit Union Spotlight, presented by CUInsight, features credit unions taking action and changing their local communities. Join us as we recognize and celebrate the important work these credit unions do to bring their mission to [...]
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Putting speech analytics to work in contact centers by MARVIN YORK, PSCU [...]
Are we on the cusp of a transformative shift in business banking? With small and mid-size businesses increasingly gravitating towards institutions offering personalized, responsive services, a unique opportunity arises for credit unions to reshape the [...]
Bill pay is an essential feature for credit unions, but it is often not given the attention it deserves. Modernizing the user experience involves enhancing the visibility and accessibility of bill pay on digital platforms, [...]
Change has never happened so rapidly as the changes we currently see in the credit union industry. Every day we hear of a new AI coming online; or new payment systems; marketing channels; competitors in [...]
NCUA has observed a rise in cyberattacks against credit unions, credit union service organizations (CUSOs), and other third-party vendors supplying financial services products. These attacks include incidents directly related to critical vulnerabilities in the MOVEit [...]
Total vehicle sales increased 100,000 annualized units in July and monthly sales levels were up 22.6 percent year over year. NAFCU Economist Noah Yosif analyzed the data in a new Macro Data Flash [...]
Does your bank or credit union have a tried-and-true formula for pricing that it has used for years? Does it rely on basic inputs like loan-to-value and debt-to-income ratios? It may be time to rethink [...]
Selecting the ideal site for your credit union’s or bank’s next branch is a critical decision that can significantly impact your institution’s long-term success. Gone are the days of relying on intuition [...]
In an industry first, Alkami is now leveraging artificial intelligence (AI) predictive modeling to help financial institutions identify highly engaged account holders, offer them products and services most likely to increase incremental revenue, and deepen [...]
The numbers have come out, and Gen Z is still available for the taking. With just four percent of our youngest generation registering as members of a credit union, the cooperative movement still has a [...]
