Building a culture of accountability within a credit union is crucial for fostering transparency, responsibility, and overall success. Here are some steps and strategies to help you establish and nurture a culture of accountability: Lead [...]
In the ever-evolving landscape of data collection in the credit union and financial service industries, the race to capture new markets and enhance member experience has intensified. Basically, you have to keep up. Furthermore, with [...]
Businesses are most interested in increasing the speed of their digital transactions, according to a research survey1 of small business banking decision makers commissioned by Alkami in 2023. Among the top features small businesses want [...]
The path to successful marketing lies in understanding your identity and the people you serve. $1 billion LAFCU, Lansing, Michigan, has earned national recognition for its ability to discern this. Yet the trust the credit [...]
This week, hundreds of thousands of borrowers are receiving student loan forgiveness as a result of a Biden administration initiative that adjusts qualifying payment counts. “Beginning this week, 804,000 student loan borrowers started receiving $[...]
When you buy a house, you’re not just getting a nice place to call your own. You’re also buying one of the few assets that tends to increase in value the longer you [...]
Banks and credit unions often use a consumer mobile banking app — or a glorified version of it — to serve small business customers. This is starting to change, but there’s still a long way to [...]
After ChaptGPT’s release in November of 2022, many of the major tech companies started racing to release their own AI. Google released Bard, Meta released Sandbox and now Microsoft has begun rolling out Copilot. [...]
In the ever-evolving cybersecurity landscape, credit unions face a persistent and formidable adversary: social engineering. Crafty attackers exploit human psychology to manipulate and deceive credit union employees, members, or stakeholders, enabling them to gain unauthorized [...]
Generation Z transitioned from childhood to adulthood in the most unprecedented of times and stood as both witnesses to and victims of the profound societal impacts of COVID. It wasn’t just about the physical [...]
In 2022, McKinsey & Company found 40% of U.S. employees were planning to leave their jobs. While market-based compensation and benefits are a starting point to retain staff, McKinsey’s research found employees placed [...]
Credit union brand training easily becomes a dog and pony show if you’re not careful. The trainer shows up, gives a fancy presentation, packs their bags and heads home…leaving your staff with a [...]
Join VantageScore’s Senior Vice President of Industry & Government Relations for a discussion about credit scores, the Federal Housing Finance Agency’s (FHFA) initiative to validate and incorporate new credit score models and credit [...]
Commonwealth Credit Union’s partnership with Upstart shows how fintech partnerships can unlock potential in financial institutions. Automation drives innovation, allowing for financial institutions to focus on what matters most: supporting their customers in their [...]
On July 28th, the credit union industry and all of its champions and supporters flocked to Twitter, LinkedIn, Instagram, and other platforms alike in celebration of the annual social media blitz, I Love My Credit [...]
