Gary Grinnell and Lisa Ginter, chairs of the NAFCU and CUNA Boards of Directors, respectively, sent members of CUNA and NAFCU an update on the proposed membership dues structure, should the merger to America’s [...]
Remodeling credit union branches is essential to competing in an evolving market. In the rapidly evolving landscape of credit union retail banking, adaptation to technological advancements is paramount for institutions to remain relevant and competitive. [...]
After helping a formerly incarcerated individual raise his credit score, Marine Credit Union’s Zach Hancock “wanted to find a way to help.” He joins this episode of the CUNA News Podcast to share how [...]
Vendor relationships can be an amazing benefit for your credit union; they can help improve member experience, be a pillar of your internal infrastructure or aid in the development of new offerings or solutions. In [...]
Search engine optimization is a moving target. But if marketers — in banking or any other industry — don’t keep up, it’s a major liability. In early 2023, Google wrapped up its helpful content update, [...]
I’ll admit, as a writer, I am most definitely biased on the topic of AI programs, particularly those that produce written content instantaneously and—supposedly—error-free. When these technologies were first popularized a few [...]
Maybe you’ve observed this situation. Someone gets promoted to a role they have aspired to attain for years. Almost instantly, their communication takes on a new tone, and maybe arrogance creeps into their behaviors. [...]
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: 3 ways to get your credit union back-to-school ready by JORDAN FREUDENBERG, [...]
In 1961, John F. Kennedy and his staff narrowly avoided nuclear war. The seeds of CRM played an unexpected role. While it might not be recognized as such in any history books, the methods used [...]
Do you remember the first time you checked your account balance online? Or applied for a credit card from the comfort of your couch? Wasn’t it a little bit mind-blowing? Now, unless we’re [...]
“I want to be a politician,” a 17-year-old responded to the question I often ask of high schoolers. My interest was piqued. I then asked, “Do you plan to pursue a history degree or study [...]
New home sales rose 4.4 percent in July to 714,000 annualized units, while sales in June were revised down 13,000 units. Compared to last year, July’s sales were 31.5 percent [...]
If you’re a credit union marketer who feels like you should be doing more with automation and personalization, but you’re not sure how, you’re not alone. Kristin Harrison, Director of Business Development [...]
It’s an exciting time to be in the financial institution sector and have a front row seat to the transformational changes artificial intelligence (AI) is bringing to this industry. Feeling a little uncertain of [...]
The emphasis on technology solutions can overshadow the crucial role played by effective management. While advanced solutions are essential, their potential remains untapped if not properly implemented and maintained. All too often, promising technologies end [...]
