As credit union boardrooms buzz with discussions on immediate priorities like liquidity and income, there's a tremendous opportunity that's waiting to be tapped: Engaging the younger generation. Did you know that only 4% of credit [...]
For so long, new tech has been utilized by fraud artists, costing many unsuspecting victims countless dollars. Now, AI tools and strong fintech partnerships could be used to stop fraud in its tracks. With quickly [...]
When it comes to productivity (or lack thereof), it’s usually treated like a work ethic problem. A certain employee isn’t productive because they’re not diligent. So-and-so just doesn’t want to work. [...]
In what may be the most under-reported ATM story of 2019, a growing number of financial institutions are making the decision to walk away from PC-based Windows ATMs. Others are questioning the wisdom of continuing [...]
NAFCU is preparing to host four credit union events in September: Congressional Caucus, Large CU Summit, CFO Summit, and Regulatory Compliance and BSA Seminar. First up, the association will welcome hundreds of credit union leaders [...]
Beginning on January 1, 2019, NCUA and state supervisors from California, Florida, New Hampshire, Oklahoma, South Carolina, and Texas kicked off a pilot program aimed at reducing the regulatory burden of federally-insured, state-chartered credit unions ([...]
A decade ago, when I began working in the fintech sector, I realized that there was a significant disconnect between the way people in the banking industry think about products and the way consumers use [...]
The time of The Material Girl has passed; younger members are more about experiences than possessions now. And can you believe Hip Hop is celebrating its 50th anniversary?! Consumers’ tastes have shifted. They’re flocking [...]
Did you know that around 75% of organizational change initiatives fail? As credit unions like yours face transformational changes, from shifting to universal associate branching models to bringing employees back for hybrid work, this can [...]
Born between the years 1997 and 2012, the demographic given the moniker “Gen Z” now comprises more than one-quarter of the world’s population. Gen Z members are true digital natives, adept at sailing oceans [...]
CUNA President/CEO Jim Nussle, who will lead America’s Credit Unions should CUNA and NAFCU members approve the merger, sent a message to members after the vote opened Monday pledging that “America’s Credit [...]
NAFCU is offering a webinar to discuss the increased regulatory scrutiny over fees, what may qualify as a “junk fee,” and the ways a credit union can evaluate their current fees. The webinar, happening Sept. [...]
Every part of your community bank or credit union workflow is important…but it doesn’t feel that way. Some functions get more credit than others. Some talents are dismissed as time-wasting tactics. By far, [...]
Credit reports and scores are so closely related, you might think that where you find one, you’ll find the other. But that isn’t always the case: You won’t find a credit score [...]
Account funding transactions (AFTs) are growing in usage as consumers increasingly embrace digital payment services offered through PayPal, Venmo, Starbucks, Apple Pay and even Uber. For members, AFTs are a more efficient and convenient method [...]
