News Archives

12 ways to enhance account holder engagement

12 ways to enhance account holder engagement

Recently, Alkami and Digital Credence co-hosted an online event, Digital Transformation Series: Driving Digital Engagement featuring expertise from On Tap Credit Union, United Heritage Credit Union, SRP Federal Credit Union, and industry consultancy, Digital Credence. [...]

Why AI cannot replace your writer: Part two

Why AI cannot replace your writer: Part two

In part one of this series, we discussed the growing popularity of AI-generated content and where it lacks in terms of creativity and voice. While this AI work may seem like a masterpiece at first [...]

How AI can transform credit union lending

How AI can transform credit union lending

In a rapidly changing financial landscape, financial institutions must evolve their lending tools to meet the needs of today’s borrowers. Despite significant efforts over the past few decades, outdated credit assessment methods, inefficient technologies, [...]

Fighting fraud with EMV 3-D Secure

Fighting fraud with EMV 3-D Secure

According to PSCU’s most recent Eye on Payments study, 97% of consumers shop online at least once a year. As more consumers seek out online and digital channels to make purchases and transactions, it [...]

Make it plain!

Make it plain!

What is interchange? By definition, it is two or more people exchanging views or ideas. However, it could also be defined as a transportation junction that connects various roads or highways. Although both definitions are [...]

Watch: NAFCU’s Mesack provides need-to-know insights from August

Watch: NAFCU’s Mesack provides need-to-know insights from August

In August, CUNA and NAFCU announced their intent to merge to form into a single, powerful entity – America's Credit Unions – to serve credit unions more efficiently and effectively, without redundancies. The vote on the proposed [...]