News Archives

3 Questions with Allied Solutions’ Jack Imes

3 Questions with Allied Solutions’ Jack Imes

CUInsight Publisher & CEO Lauren Culp is joined by Jack Imes, Chief Client Lending Consultant at Allied Solutions for a quick interview with just 3 questions about interest rates and loan growth… Three questions: (0:[...]

Instant payments: Market survey (infographic)

Instant payments: Market survey (infographic)

In May 2023, BAI-hosted a panel discussion where Reed Luhanten, Executive Director at the U.S. Faster Payments Council (FPC), Keith Gray, Vice President, Strategic Partnerships at The Clearing House, and Mark Majeske, SVP Faster [...]

Overcoming perfectionism as a leader

Overcoming perfectionism as a leader

"You're not a perfectionist. You're insecure about how your best effort will be received." After a summer break, Bo is running solo to share one of his recent leadership struggles as an accidental leader. These [...]

Burnout may cause sea of troubles for contact centers

Burnout may cause sea of troubles for contact centers

In the world of credit unions, where trust and relationships are vital, member service reigns supreme. Often, your contact center is your frontline, where member questions are answered, problems are resolved, and relationships are established [...]

Culture integration: What can go wrong?

Culture integration: What can go wrong?

Credit unions believe they have distinctive histories, folklore, personalities, products, markets, artifacts, business operations, and boards. Typically, people are proud of their credit union cultures or, at minimum, have learned how to operate effectively within [...]

Berger, Nussle: Advocacy will continue to be job No. 1

Berger, Nussle: Advocacy will continue to be job No. 1

NAFCU President and CEO Dan Berger and CUNA President and CEO Jim Nussle welcomed hundreds of credit union leaders to Washington, D.C., Monday morning to kick off NAFCU’s 2023 Congressional Caucus. Throughout the [...]

WOCCU applauds G20 for embracing proportionality in leaders’ declaration

WOCCU applauds G20 for embracing proportionality in leaders’ declaration

Leaders of The G20 agreed Sept. 9 to a joint declaration that embraces a proportional approach to the newly finalized standards on sustainability and climate-related disclosures published by the International Sustainability Standards Board (ISSB), while [...]

Empower your frontline staff through comprehensive training

Empower your frontline staff through comprehensive training

Credit unions and community banks play a vital role in supporting your communities financially. To ensure you can fulfill this mission effectively, investing in frontline training is essential. Training equips your staff with the necessary [...]