by: Devin Selte, Corporate Trainer/Leadership Development/Change Leadership, Servus Credit Union Like most Canadian kids my son loves hockey. To be honest there was no chance that he wasn’t going to play as [...]
by: Pierluigi Stella, CTO, Network Box USA, Inc. I was at a CU conference last week, listening to a discussion on cloud security when an examiner (on the panel of presenting experts) astounded me by [...]
In Howard Schultz book, Onward: How Starbucks Fought for Its Life without Losing Its Soul, Starbucks Founder and CEO shares the story of how the coffee company lost their way. Walking into one of his [...]
by: Steve Comer, Credit Union Industry Manager, Hyland Software Dusty file rooms, overstuffed filing cabinets and boxes full of documents. You already know this affects member service, and not in a good way. That’s [...]
Mike Lawson, Principal, DML Communications & Host, CUbroadcast We all know Apple is a hugely successful company with its iPhones, iPads, iMacs, and iTunes. Whether you use their products or not, a company whose stock [...]
by: Casey Mysliwy, Assistant Editor, Credit Union National Association (CUNAverse) To pin or not to pin? As the popularity of Pinterest continues to grow, that is the question many credit union professionals are starting to [...]
by: Denise Gabel, Chief Finance and Strategy Officer, Filene Research Institute I love the sense of security that comes with living in a cul-de-sac, or a loop as they say in Canada. It’s the [...]
by: Fred Johnson, President/CEO, CUES Credit union leaders have been moved to tears by their attendance at CUES’ CEO Institute. Why? They cry because the program, held over three years at top business schools, [...]
by: Bo McDonald, President, Your Marketing Co Remember that television ad from the 80’s and 90’s that showed an egg in a hot frying pan? First they showed an egg and you heard: “[...]
by: Frank Hackney, Partner, The Philanthropy Group Have you noticed how seldom we use the term “human” – unless it’s attached to “resources?” Organizationally, we love professional development, teamwork and employee action plans, but we’[...]
A recent Nielsen report backs up what a lot of us see every day: young people, especially those 13-17, use their smartphones to text. A lot. Close to 3,500 times per month on average. [...]
by: Hon. Daniel A. Mica, Principal, The DMA Group Greetings and salutations. Please allow me a moment to tell you a story that illuminates a point I have made for years about the legislative process. [...]
by: Stephen Nelson, Vice President of Credit Union Support, Utah Credit Union Association I recently talked with a credit union president who expressed fear that the day of credit unions has come and gone. He [...]
by: Pablo DeFilippi, Membership Director, National Federation of Community Development Credit Unions Given that the economy is still under stress, it isn't surprising that the number of unbanked or underbanked consumers continues to grow. What's [...]
by: Michael Ogden, Media Relations Manager for New Media at CUNA Mutual Group I have to say this, “I do not hate Facebook! I just don’t think it works well for everyone and I’[...]
