by: Mike Lubansky, Senior Financial Analyst, Sageworks, Inc. Between increased regulatory scrutiny and the challenges of defending the estimation to regulators, external auditors, and the board, many credit unions find themselves overwhelmed with the process [...]
by: Bob Dorsa, President, ACUMA As I travel around the nation it’s so sweet to see so many Credit Union facilities dotting the landscape and highways of America. On a recent trip I noticed [...]
by: Keith Varney, President, TruHome Solutions With U.S. home sales surging in recent months, the ability to offer mortgage services to your membership is becoming even more crucial. It’s simple—credit unions can [...]
by: DeAndre Upshaw, Shirt Wearer, I Wear Your Shirt.com As a marketing professional in the credit union world, one the questions I often encounter is: “What is the ROI on social media?” It’s [...]
by: Eric Gagliano, SVP Client Management, MarketMatch Everything has a brand … that instant thought that helps us to categorize everything in our lives. In reality, we have two brands … the one that is perception and [...]
by: Mark DeBellis, President, PSB Integrated Marketing A lot. Growing your member business is all about the relationship and how you manage the key steps of development. Let’s reflect on the situation in the [...]
by: Tom Glatt, Jr., Strategy Consultant, Glatt Consulting A recent article published by The Guardian highlighted the lifestyle of Brazilian villagers living on an island known as Liha das Cinzas (The Island of Cinders). The [...]
by: Pablo DeFilippi, Membership Director, National Federation of Community Development Credit Unions Last week was the National Federation of Community Development Credit Unions (Federation)' 38th Annual Conference on Serving the Underserved, in Atlanta GA. [...]
by: Pierluigi Stella, CTO of Network Box USA, Inc. Initially, LinkedIn was in denial. Finally, they did the right thing; they admitted that something might have gone wrong, and requested millions of their users to [...]
by: Kirstin Orr, Senior Associate Director of Marketing, NAFCU Services Corporation There’s been a lot of attention surrounding small member business lending legislation, and I’m sure I don’t have to tell you [...]
by: Brad Powell, President/CEO, Axiaware Large institutions invest millions in cutting-edge online and mobile services. Their smaller competitors, meanwhile, have been slower to adapt. This is largely to do with a lack of resources. [...]
Many credit union members rarely enter a branch. Most go online instead. As a result, credit unions can’t afford to deliver a subpar online member experience any longer. The magic in managing member experience [...]
by: Ron Daly, President/CEO, DigitalMailer, Inc. There’s a debate within our industry about the value of branches – are brick-and-mortar locations here to stay or is new technology making them obsolete? Credit unions have [...]
by: Ronaldo Hardy, CEO, Shell Geismar FCU We’ve all read the blogs about the breakdown in communication between Gen Y and Baby Boomers, but how often have we sat down to devise a strategy [...]
CUNA kicked off its annual America's Credit Union Conference (ACUC) on Sunday in San Diego, CA. Diana Dyktra, Pres/CEO of the CA/NV Credit Union League welcomed attendees on behalf of California’s [...]
