by: Steve Comer, Credit Union Industry Manager, Hyland Software If credit union members can use their cell phones to track the location of their friends, upload embarrassing pictures to Facebook or download and listen to [...]
by: Sean McDonald, President, Your Full Potential, LLC The latest round of data on credit unions indicates that the industry is in very good shape. Of course, there is always room for improvement and the [...]
ATM networks continue to experience unparalleled change; terminal upgrades, elimination of marginally performing units and new technology/functionality equate to a leaner and more effective delivery channel. Correspondingly, equipment service and maintenance needs - critical [...]
by: Joni Lovingood, Senior Consultant Risk Management, CUNA Mutual Group An increased presence on social media sites such as Facebook and Twitter means credit unions must decide whether to allow employees access using credit union [...]
I’ve heard my fair share of conference speakers and consultants outline ways to address our credit union “awareness crisis”. Heck, I’m one of them. But while it is obvious that we have awareness [...]
by: Tom Kazar, VP Sales, Transamerica Financial Solutions Group “Green loans” are a win for everyone Now that “going green” is becoming the rule rather than the exception for many consumers, why not benefit from [...]
by: Pierluigi Stella, Chief Technology Officer, Network Box USA A little while back, a Network Box USA customer received an email from a Yahoo account belonging to one of his colleagues. As the email was [...]
by: Roger Conant, CUTweetTrack We’ll probably not me. Because credit unions are my vocation, I’ll never leave. But my friends might. And the credit union boomer members are. Let me explain. I’m [...]
by: Tim Bunch, Web Designer - Social Media Specialist, CapEd FCU Member Service is what we, the Credit Union, provide to our members. We greet them with a smile. We help them sort out their [...]
by: Harry Stephens, President and CEO, DATAMATX Things certainly have changed over the last ten years in the way we use electronic communications. Looking back just a little more than a decade, websites weren’t [...]
by: Ron Daly, President/CEO, DigitalMailer, Inc. I recently had the privilege of presenting at a marketing symposium that focused on how to attract new members and retain existing ones. The conversation included how to [...]
Last week I was in Gdansk, Poland, for the World Credit Union Conference and I learned a new expression from Afghanistan. “Don’t be tired” is a welcoming expression that, apart from the literal meaning, [...]
NCUA is often the target of criticism, concern, and overall disappointment from credit union leaders. As the regulator, NCUA is an easy target. Credit unions are dealing with exams every year and have plenty of [...]
by: Tracy Blaske & Melisa Kallestad, Instructional Design Managers, Credit Union National Association Does your staff cringe at the thought of annual compliance training? Let’s face it, unless you’re a compliance junkie, learning [...]
by: Barb Kachelski, CAE, SVP, CUES This week there’s lots of buzz about “passing the torch,” as the Olympic flame moves closer to Friday’s opening ceremony. In recent years, there’s also been [...]
