Are your members golden? Are their emotional and financial lives at equilibrium? Filene had two pressing credit union questions: First, how do members conceptualize borrowing and debt, and second, how can credit unions respond to [...]
by: Paul J. Giefing, Founder/CEO, UPLEX Global In this article, we will bring to light a variety of examples in which digital technology can materially benefit your members in key areas of your operation: [...]
by: Eric Gagliano, SVP Client Management, MarketMatch It’s that time of year again. As you sharpen your pencil to start 2013 planning and budgeting, there are four important factors to keep in mind: 4. [...]
CUNA’s Credit Union Front Line newsletter recently asked Carla Schrinner, implementation manager and senior master trainer for CUNA’s Creating Member Loyalty™ program, to share a few secrets of member service success. Here are [...]
If I ask you to think of a logo in which you can recognize a brand with no words present, what do you think of? Nike perhaps? Maybe even Apple or Chevy. All of those [...]
by: Ron Daly, President/CEO, DigitalMailer, Inc. According to the History Channel the Smart Phone is the #1 Gadget of the past 100 years. This diagram shows the convergence of all the previous technology that [...]
by: Chris Collver, Manager of Research and Information, California and Nevada Credit Union Leagues Some credit union executives and compliance officers are asking: What training for a credit union’s staff or board members is [...]
by: Dennis Zuehlke, Compliance Manager, Ascensus Congress has returned from its five-week August recess to face a slew of deadlines against the backdrop of a presidential election campaign. They are on track to pass a [...]
by: Sanjay Castelino, VP and Market Leader, SolarWinds Payment Card Industry Data Security Standard (PCI-DSS) a compliance standard for credit unions dealing with online payment systems. The PCI DSS is an effort by Payment Card [...]
When you think about it, growing up used to be a fairly simple thing, at least as far as general timetables go. Most of our grandparents and parents were born, grew up, met someone, got [...]
On Thursday, September 20th, the NCUA recently hosted a webinar on Troubled Debt Restructurings. You can register for and view the webinar here. If you were awake through one of our previous TDR presentations, what [...]
Strategies to keep your best customers…the ones you already have... Loyalty programs are an overlooked way to encourage the continued patronage of your Customers. They allow financial institutions to gather data on customer behavior [...]
by: Ronaldo Hardy, CEO, Shell Geismar FCU For the last 47 days I have been subjecting my body to one of the most intense workouts I have ever done in my life. I’m sure [...]
Lots of people find strategy discussions the most difficult part of planning – when you get deep into the weeds, it can be hard to tell the difference between a strategy, a tactic, a mission, a [...]
by: Greg Spurgeon, Vice President Secondary Marketing, TruHome Solutions Recently, the Federal Housing Finance Agency (FHFA) announced Fannie Mae and Freddie Mac’s guarantee fees (g-fees) on single family mortgages will increase an average of [...]
