Generative artificial intelligence has captivated the world’s attention with its potential to reshape industries and businesses. For many financial services executives — including those in payments — the question is not whether generative AI will profoundly [...]
Fiat Lux: Lighting the Way to Cybersecurity Detection is key in many aspects of life, from medical diagnosis to positive treatment to more existential threats posed by massive storms like hurricanes or destructive tornadoes. The [...]
I recently had conversations with Jill Nowacki and Bo McDonald on podcasts and it made me think about how in the fast-paced world of consumer finance, credit union leaders are faced with a relentless stream [...]
To build member’s trust, credit union leaders must consider all the ways members can feel respected. Respect for their time. Respect for their hopes and fears. Respect for their lifestyles and work arrangements. Banking [...]
Why is the policy like that? I don’t know; I just work here. Why do they make decisions without understanding what we go through daily? I have no clue; I just work here. Why [...]
CUNA, NAFCU, and the Defense Credit Union Council (DCUC) urged Senate leaders to oppose an amendment to the “minibus” appropriations bill that would cap credit card annual percentage rates at 18%. The organizations note it [...]
On June 29, 2023, NCUA, along with several other federal regulatory agencies, issued an interagency Policy Statement on Prudent Commercial Real Estate Loan Accommodations and Workouts ("Statement") in a Letter to Credit Unions, 23-CU-05, which [...]
For a quick measure of your credit health, your credit score is the place to look. Lenders may use it as part of their criteria when deciding whether or not to extend you credit. It’[...]
Farmers Insurance Federal Credit Union (FIGFCU) is a ~$1.5B in assets credit union, serving over 60,000 members. With home equity lending demand on the rise, the FIGFCU team needed a technology partner to [...]
Join host Brad Hammond in this episode of the Lifelong Customer podcast, as he dives into a conversation with Robert Johnston, CEO of Adlumin. A former Marine with a strong cybersecurity background, Robert shares the [...]
CUInsight Publisher & CEO Lauren Culp is joined by Jordan Gackowski, Senior Sales Engineer at Adlumin for a quick interview with just 3 questions about thwarting social engineering attacks… Three questions: (0:40) What strategies [...]
The financial services industry has long used data to inform decisions. Uncovering patterns makes what was once a subjective, often complex process more objective — that is, if the analytics are applied to business decisions, which [...]
At DDJ Myers, we quantify and measure eight best-practice governance categories through a board assessment tool. Our goal is to give boards–as self-governing fiduciary bodies–an easy way to assess performance, leverage strengths, identify [...]
Last week we wrapped up our 2023 Congressional Caucus. It was a fantastic event, with hundreds of credit union representatives flocking to Washington, D.C., to get the latest information on the industry and meet [...]
In today's dynamic landscape of financial services, institutions face the ongoing challenge of adapting to meet the evolving needs of their customers or members. The process of account opening is a pivotal moment in this [...]
