NAPLES, Fla. – A recent global study of more than 5,200 consumers conducted by ACI Worldwide and Aite Group found that one in four say they have been victimized by credit card or pre-paid card [...]
By Rich Weissman While credit and asset liability risk measure risks in the balance sheet, “profit risk”—a term coined by DMA—refers to the concentration of different streams of profitability within the income statement. [...]
By Mark Arnold The job market over the past three years has changed the way many businesses hire employees. Let’s face it. It’s a jungle out there. The unemployment rate has hovered just [...]
By Matt Davis The Filene Research Institute conducted the first independent review of the SaveUp program (www.saveup.com), an online tool that uses game thinking to engage consumers and reward positive financial behaviors. SaveUp [...]
WRITTEN BY MARIA Guest post written by Maria Del Amo-Lombardo, Director, New Market Development at Cathedral Corporation This is a thought-provoking question and one that we pose to our customers all the time. There are [...]
By: Kris Dunn Catch-22 in today's organization—you want people to follow the rules, but you want people thinking for themselves as well—with customers, other employees, etc. But it's not easy. Let's say one [...]
by Matt Monge Here’s an odd organizational phenomenon that you’ll notice if you look for it: Organizations often don’t pay attention to important stuff until there’s some sort of crisis related [...]
by: Penne D. VanderBush, CeM, Marketing Development Coordinator,VSECU From little league coaches to college training you’ve got a playbook full of useful sports tactics you probably haven’t been using in the credit [...]
It’s the time of year when many of us are once again anxiously engaged in the strategic planning process. For some of us, strategic planning affords us an opportunity to revisit our mission statements. [...]
By Susan Looney, Credit Union Employment Resources In the world of credit unions, we’re fortunate to have highly skilled, talented leadership in place to keep our organizations running smoothly to serve our members. But [...]
by: Michael Ogden, Media Relations Manager for New Media, CUNA Mutual Group There’s a disease spreading throughout the credit union system. It’s contagious and the most vulnerable are the lazy people. It’s [...]
by: Ron Daly, President/CEO, DigitalMailer, Inc. Your credit union has built a strong member email list. You keep it updated and growing, encouraging both new and existing members to opt in for important alerts, [...]
The Consumer Financial Protection Bureau (CFPB) is leaning toward providing “full legal protection” to lenders who provide qualified mortgages, according to an article in the Wall Street Journal. If true, this would be an important [...]
Written by Kirk Drake Let’s be honest, many of your employees probably think BCP is for the geek squad in IT. Power goes out – call IT. Storm approaching? Call IT. And while IT serves [...]
by: Walt Laskos, Principal, The Laskos Group This year’s promotional message for International Credit Union Day is succinct and simple, Members Matter Most. It encapsulates the centerpiece of what we all believe makes credit [...]
