9 Reasons He’s a Better Leader Than I Am
by Matt Monge It’s always good to surround yourself with people who challenge you to get better. My friend is one of those people. You know how there are some people who are just [...]
News Archives
Whatever You Do, Be The Best At It
by: DeAndre Upshaw, Online Community Manager, Agency Entourage In this age of businesses being able to offer almost every service under the sun to consumers, it is important to take a step back and look [...]
What Can You Do to Prepare for an Audit of Your Business Continuity Plan?
Written by Kirk Drake If you have either a CPA, NCUA, FDIC, or OTS audit coming up and you would like to review your plan to make sure it will meet the general requirements, this [...]
Number of Problem CUs Fell During Q3
The number of problem credit unions, as well as shares (deposits) and assets in problem credit unions fell during the third quarter. A problem credit union is defined as having a CAMEL code of 4 [...]
Increase Your Speed and Accuracy to Improve Service, Because Members Matter Most
Happy International Credit Union Day! With more than 186 million members worldwide and growing, there’s a lot to celebrate! Clearly, consumers are voting with their actions – and money – and are taking advantage of the [...]
On-site: CUNA Councils Annual Technology and Operations, Sales & Services Conferences
CUNA Councils annual Technology / Operations, Sales & Service conference just concluded in Las Vegas. The two councils came together for an outstanding conference. Attendees were permitted to attend sessions from both councils. Additionally, they shared [...]
Do They Know It’s International Credit Union Day?
by Ron Daly Happy International Credit Union Day! The World Council of Credit Unions highlights CUs all around the world today and their work in their communities. Twitter's all abuzz (#ICUDay, if you're interested) and [...]
A Golden Opportunity Awaits Credit Unions
by: Hon. Daniel A. Mica, Principal, The DMA Group As credit union professionals we know that our charter mandates that we serve all Americans including the well-to-do, the middle income and the underserved. On the [...]
Fall Used Vehicle Market Report for Credit Unions
by: Layne Weber, VP National Remarketing Sales, OneMain Remarketing Two trends are evident as the fall season transitions into winter for wholesale used vehicle sales. First, prices, though still near historic high levels, have softened [...]
A Simple Concept to Guide Your CU’s 2013 Marketing Plan and Budget
by: Mark DeBellis, President, PSB Integrated Marketing When it comes to next year’s marketing plan and budget, many of you are somewhere between ankle-deep and nose-deep. So many things to consider but generally with [...]
Smart Critiques. Crazy Creates.
by Matt Monge Smart critiques. Crazy creates. I put that on a slide at a recent conference, but it’s something that’s been rattling around my freshly-shaven and extra shiny bald head for a [...]
Cultivate a Voice on Twitter
Twitter can be a great tool for engaging members and developing interest among nonmembers. Businesses of all sizes use Twitter for a variety of reasons, from marketing to customer service, according to PC Mag. The [...]
1970 Stein Connects CUES to its Past
By Lisa Hochgraf Perhaps it's fair to say that the staff at CUES is all a little nostalgic this year as we both celebrate CUES' 50th anniversary and prepare to say "happy retirement" this December [...]
Is Wicked “Smaht” better than Smart?
Written by Anthony Demangone I love when someone challenges a common rule or assumption. We've heard this one before: Hire the smartest person you can find, and then get out of his or her way. [...]
Credit Union HARP 2.0 Demand Swells
by Gina Ragusa The need to refinance underwater homes under the Home Affordable Refinance Program 2.0 (HARP) has not waned as Arizona State Credit Union ($1.3 billion Phoenix, AZ) reports saving more than [...]