by John A. Vardallas CAE, CUDE With all the recent events unfolding in the American business and political sector, perhaps the most concerning isn’t so much the competency of leadership, but rather its ethics. [...]
by Robin Remines With the uncertainty surrounding what some are calling a “Superstorm” – Hurricane Sandy is sending the East Coast scrambling into readiness mode. How , where, when and to what extent the impact will be [...]
When my team begins a relationship with a new credit union, we take some time to analyze everything about our new client. Our analysis goes well beyond marketing– into processes, culture, and staff. What we [...]
Let’s say you’re looking at your disaster preparedness plan this morning and it’s not quite as good as you’d like it to be. If I was in that situation, I would [...]
by Mike Lawson, Principal at DML Communications & Host of CUbroadcast I visit a lot of credit union websites each week for various projects and very few of them showcase any photos of satisfied members, [...]
by: Pierluigi Stella, Chief Technology Officer of Network Box USA A couple of weeks ago, I was chatting with a journalist who was wondering what I thought of the FBI warning financial institutions of a [...]
By Kelly Dilworth, creditcards.com A federal law is supposed to guarantee that credit report errors get fixed. So why do some people wind up spending months or even years trying to remove legitimate errors [...]
by Glenn Gibson There are many types of ECM out there: transactional ECM, foundational ECM, persuasive ECM, collaborative ECM, web content management, social ECM…it’s enough to give you vertigo. So what type of [...]
Many credit unions are increasing the number of “What-Ifs” they run. It is important that decision-makers do a gut check on the results being presented. It is also important to understand that various modeling methodologies [...]
by Matt Monge Very few people enjoy going to work every day in an environment filled with distrust, negativity, gossip, complaining, lack of commitment, political maneuvering, and so many of the other ugly things that [...]
Should the government directly guarantee mortgage-backed securities? That’s the most provocative aspect of a proposal put forward by Jim Millstein, who oversaw the restructuring of AIG at the Treasury when it was taken over [...]
by Bo McDonald The Lorax is truly one of my favorite Dr. Seuss stories. If you’re not familiar, here’s the Wikipedia summary: A young boy living in a polluted town visits a strange [...]
In this short guide to confusing web site visitors, you will learn best practices in the art of confusion. Truthfully, these 7 points have a little bit of humor in them. Don’t feel bad [...]
It happens gradually. Budgets are tighter. Employees are busier. Staff is downsized. Conferences are cut. Yet at the same time marketing and business development professionals face these workplace challenges, something else happens. Demands are increased. [...]
BY SARAH SNELL COOKE Credit union volunteers and professionals do what they do because they enjoy it–even get a sense of inner fulfillment from it–and are good at it. Otherwise, you’d be [...]
