Allegacy Federal Credit Union's CXO Ashley Kohlrus is the next finalist in our CUES Next Top Credit Union Exec interview series. Ashley's project focuses on "Mapping the Member Experience" through her credit union’s [...]
It seems fitting, perhaps even fateful, that I am writing this blog today. As of Wednesday, October 31st, I complete my term as the chairperson of the Servus Young Leaders Network. And I am spinning [...]
By Dominic Suszek, CEO, BSA Radar Customer Communication is Key to Compliance In July 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act became law. Many of the details were unclear when Dodd-Frank was [...]
by David Curtis After spending a week in September at “The Happiest Place on Earth” for Compliance School, it is time to reflect on what I learned during the sessions. While there was a lot [...]
Written by Robin Remines If you are planning for how your credit union will respond should a disaster occur for you or your community this post is for you. Now is the time to look [...]
Working on and improving your credit union or bank website is an in-depth and often arduous task. It is also an ongoing and repeated assignment (a lot like the crews responsible for painting the Golden [...]
Readers Choice Awards No single media outlet can cover everything that financial marketers need to know. Fortunately, there are dozens of blogs offering a wealth of retail banking insights, each with a unique focus and [...]
by George Hofheimer, chief research + innovation officer at Filene Research Institute The old proverb goes, “A chain is only as strong as its weakest link.” Consider a chain that links consumers’ current financial status and [...]
by Matt Monge November’s a big month for me. Two years ago this November I was just counting down the days until I went into surgery to have a cancerous tumor removed from my [...]
by: Roger Conant @CUTweetTrack If you missed CUNA Mutual’s Discovery On Demand conference earlier this month, may I suggest you check out one session still available on their website. John Lass. SVP CUNA Mutual [...]
Written by Georgann Smith Twitter account? Check. Facebook page? Check. Company blog? Check. Like many businesses, financial institutions (FIs) have jumped on the social media bandwagon, creating accounts on all the networks their members are [...]
by Pablo DeFilippi, National Federation of Community Development Credit Unions Southern Chautauqua’s affordable financing model grew membership from the outside in Southern Chautauqua Federal Credit Union was named fastest-growing credit union in New York [...]
Written by Anthony Demangone All of us will be asked to make a presentation. We may be the guest speaker at a high school graduation. Or we may be briefing the board on the performance [...]
Suppose an examiner or a member starts making one of your employees feel uncomfortable by greeting her with sexually charged innuendos and asking her out on dates. Is the credit union on the hook for [...]
by Kirk Drake If you are looking for an Online Backup or Data Vaulting solution that gets the regulators off your back – than this blog will probably make you nervous. If however, you are concerned [...]
