News Archives

Mobile Wallets: Looking For Convenience In All The Wrong Places

by Ron Shevlin ots of discussion these days regarding the adoption of mobile wallets, and whether or not they provide an added level of convenience for consumers. Writing in American Banker, Daniel Wolfe says: “Convenience [...]

Small Business Banking Still the Red-Headed Stepchild

Posted By Karen Licker Our J.D. Power and Associates 2012 U.S. Small Business Banking Satisfaction StudySM  suggests that banks should focus on small business customers because of the value they represent, when compared [...]

Credit Unions Under Attack

by Henry Meier Not that you would know it from the media these days but the largest banks are under an organized cyber attack aimed at taking down their services.  If you think I’m [...]

Should You Demand Your Child Save Money?

Should You Demand Your Child Save Money?

BY DEBBIE DRAGON Today kids as young as five are receiving money on a somewhat regular basis. Between allowance money for chores and the gifts from friends and relatives for special occasions, kids often have [...]

Telling Stories

In a recent Wall Street Journal article titled How to Avoid a Bonfire of the Humanities, a supposedly “tech-savvy, empirical, ferociously competitive” Silicon Valley high-tech entrepreneur said: “English majors are exactly the people I’m [...]

Three Facebook Pitfalls

by Mark Arnold Facebook. It tops Google for weekly traffic. If it were a country, it would be the third largest in the world. Credit unions and banks know they must be on Facebook—it’[...]

Showing and Not Telling: Creating Useful User’s Guides

by Greg Crandell Recently, a team of employees and I sat down to talk about supplemental information for our newest product, My Virtual StrongBox. Among other things, one of the suggestions that really took wing [...]

Credit Unions Can’t Be The Party Of Old White Men

Credit Unions Can’t Be The Party Of Old White Men

by MATT DAVIS The morning after election day is euphoric for half of the electorate, and misery for everyone else. While the victors celebrate a hard fought battle and the pleasure of knowing that they [...]

What the Election Means for Credit Unions

by Henry Meier Now that the elections are over, it’s time to get back to governing, at least for the week or two before the cable news networks start speculating as to who is [...]

Credit Union Disaster Recovery Mistakes to Avoid – Direct Deposit

by Robin Remines If you’re like most credit union leaders, you’ve spent the last decade aggressively encouraging your members to participate in Direct Deposit. The benefits were obvious – faster access to funds, more [...]

Is it Possible to Differentiate a Checking Account?

by Steve Topper How does one really define a breakthrough in product development?  What is required to make an existing product uniquely different? Finally, is it possible to create an exciting new type of checking [...]