by Tom Glatt Jr We have had an amazing response to our post entitled The Credit Union Membership Growth Problem, a response that has included the submission of a number of questions. Over the next [...]
by Henry Meier It’s November, which means Thanksgiving; the New York Giants playing lousy football in preparation for a Super Bowl run; and NCUA releasing its budget to howls of outrage by the industry. [...]
By: Sarah Stevenson. Oftentimes when I am asked my educational background and I respond with; “Well, I have a Bachelor of Fine Arts…” I am stopped short with the following question; “How on earth did [...]
by Angela Prestil, Credit Union National Association One year later, Credit Union National Association (CUNA) President/CEO Bill Cheney reflects back on the success of Bank Transfer Day in a recent column in The Huffington [...]
As credit unions seek to build solid, sustainable credit card programs, they should focus on four areas: Risk tolerance, card activation and use, inactive accounts management, and promotional programs. That’s what Brian Scott, vice [...]
by Walt Laskos, The Laskos Group What if your credit union experienced a data compromise affecting thousands of your members? And, just when you thought it couldn’t get any worse, Channel 4 shows up [...]
By Paul J. Giefing, UPLEX Global Since 2007, Credit Unions have originated over $250 Billion in residential mortgages in the United States[i]. If it weren’t for the collapse of the secondary market for [...]
BY SARAH SNELL COOKE For a day, credit unions’ federal tax exemption appeared to be in jeopardy. H.R. 6474 would have gradually repealed credit unions’ tax-exempt status over five years. Fortunately for credit unions, [...]
by Steve Topper In their quest to generate more revenue many community banks are doubling-down on their efforts at reaching out to the myriad of small businesses in their branch market areas. Since we can [...]
It just doesn’t happen in one day. There’s not going to be that big event, transforming your credit union for good. In general, transformations are the results of small steps of progress. A [...]
By Michael E. Fryzel, NCUA Board Member An old friend of mine, the late Ed Callahan, had a sign on his desk when he served as Director of the Illinois Department of Financial Institutions that [...]
By Karen Licker Overall customer satisfaction with mortgage lenders has reached its highest level in the past six years, according to our J.D. Power and Associates 2012 U.S. Primary Mortgage Origination Satisfaction StudySM [...]
by Mark Arnold Payment systems are rapidly changing to meet evolving technology and consumer demand. In a recent white paper (Payment Systems: Their Strategic Role in Credit Unions) now available for download through Synergent Technology [...]
by Kirk Drake If you are working on improving your organizations disaster recovery program and have questions about what roles need to exist this post is for you. According to the FFIEC, Federal Financial Institution [...]
by Anthony Demangone This week, I've been lucky enough to attend and speak at NAFCU's Management Development Institute. Roughly 70 credit union leaders have been working on improving their leadership, finance, marketing, board, risk management [...]
