December 4, 2012 Mr. Randy Smith Co-founder/Publisher CUInsight.com Re: Letter to the Editor Dear Randy: The motto of the Michigan State University Federal Credit Union (MSUFCU) is” Building Dreams Together” and their actions [...]
By Jeff Brown NEW YORK (TheStreet) -- Shopping for a mortgage? Be sure to check the offerings from credit unions, which are issuing loans at a record pace and are often approving applicants shunned by [...]
by: Aleia VanDyke Discover has just announced that it will begin testing fingerprint payments at its corporate headquarters in Redwood City, CA, and soon employees will be able to pay for their cafeteria food and [...]
by Mark Arnold Financial institutions preach service, service, service. We train our front line staff to offer a friendly greeting, make eye contact, use the consumer’s name and know at least something about our [...]
There’s a marketing adage that says getting new customers is great, but retaining your current customers is even better. Recently, we’ve discussed unengaged members and ways to help reconnect with them. But what [...]
by Walt Laskos It’s been awhile since I last posted on this blog of mine and I can’t say it’s because I have nothing to discuss. For several months now, I’ve [...]
By Patrick Donovan I feel compelled to respond to American Bankers Association president and CEO Frank Keating's opinion piece on 28 Nov 2012 denigrating Credit Unions. Banks have been trying to eliminate credit union competition [...]
By WISE BREAD Whether you’re just coming out of a divorce, filed for bankruptcy recently, or are considering bankruptcy because of your poor credit history, you’ll need a solid credit repair plan to [...]
by Michael Downs, Momentum Basic human nature dictates that people have a hard time genuinely connecting with or truly trusting other humans who pretend not to have weaknesses, flaws, or mistakes. This also holds true [...]
Now that the elections have settled, Washington, D.C., has returned right where it left off -- mired in gridlock. Some things never change. One person who is all about change, however, is NAFCU's [...]
by Anthony Demangone I recently spoke with a good friend who is the CEO of a credit union. I asked him what he struggled with, as CEO. Staff burnout, he said. Almost without hesitation. Since [...]
by James Robert Lay, PTP New Media My last article created a bit of controversy and rightfully so. I intended to cut past the BS and get straight to the point about credit union dogma. [...]
by Robin Remines Top Applications Overlooked in Recovery Efforts – Not so “critical”? – Think again! So you’ve completed your Business Impact Analysis (BIA) and it looks pretty darn good. During a crisis you will focus [...]
by E. Andrew Keeney Many credit unions are pleased, or at least temporarily pleased, with their current delinquency rate. All are concerned about potential increases in delinquencies in 2013, 2014, and beyond. As rates begin [...]
BY STUART R. LEVINE This past month during our firm’s senior leadership team meeting, we watched a video from Boss.tv featuring Liane Hornsey, vice president, Operations at Google. The smartest CEOs and their [...]
