If Alexander Graham Bell Was A Hermit
by Brad Roteman I recently sat in a meeting where a participant stated that he believed the most important aspect to a business was the back office support. I was amazed to hear a seasoned [...]
News Archives
Fiscal Cliff Averted. Fight to Raise the U.S. Debt Ceiling and Implement Budget Cuts Comes Next
by Hillary Elder While the fiscal cliff deal approved by both the Senate and the House of Congress in the wee hours of January 1, 2013 does avert most of the previously scheduled tax increases, [...]
Use Youth Week to Meet Your Credit Union’s 2013 Resolutions
By: Joanne Sepich, CUNA If credit unions made New Year’s resolutions, they might include: 1) Increase loan growth in 2013 2) Keep up with compliance changes 3) Eat more fruits and vegetables Okay, so [...]
Drop in Debit Card Interchange Revenue and Effect on Reward Checking
by Ken Tumin The recent reward checking rate cuts may not be just due to the awful interest rate environment. There are reports that debit card interchange revenue has fallen for small institutions. According to [...]
Stop The Social Media Metric Madness!
by Ron Shevlin Oh, those social media fanatics are good! They’ll twist any number they can get their hands on to make social media look good, won’t they? According to a Social Media [...]
Is the Wave of Liquidity a Tsunami on the Horizon?
Ebb and flow, crest and trough, ups and down, cyclical; these are all phrases that come to mind when we look at the state of the auto finance world. Nowadays we see many articles that [...]
Small Businesses Face Uphill Year Without Access to Credit Union Loans
by Gina Ragusa Key findings from a mid-2012 survey by PNC Bank point to another year of soft profits for small businesses due to a variety of factors, including continued uncertainty surrounding the economy. The [...]
Are Supervisory Committees Up to the Job?
by Henry Meier Recently, the CEO of the now defunct Women’s Southwest FCU pleaded guilty to embezzling $3.4 million from the credit union over an 11 year period. This is quite the trick [...]
Omnichannel Is The Next Challenge For FIs
by: Mary Monahan Customers desire the flexibility to select the easiest and most convenient channel in which to conduct their business. For instance, I may want start to filling out a loan application at home [...]
The Innovative Powers of Our Collective Model
by Tom Gandre, PSCU Credit unions, and the credit union service organizations of which they may be members, enjoy a fundamental advantage when it comes to finding better ways to do business and grow. The [...]
Leaders Reproduce
by Matt Monge Something that’s always been interesting to me is how leaders–ones we might consider good or even great ones–seem to produce other leaders. Duke’s Coach K might be at [...]
Retail Banking Predictions & Trends For 2013
While The Financial Brand refrains from publishing any kind of annual forecast of trends in retail banking, there’s no shortage of experts weighing in with their predictions and resolutions for next year. What are [...]
Stop Lip Syncing and Let ‘Em Sing
by Andy Janning While I'm fascinated by the business lessons delivered by popular movie characters, I think there is just as much to be learned by going behind the camera and examining the filmmaking process [...]
A Resolution That Doesn’t Involve The Gym, A Diet Or Abstinence Of Any Kind
by Brad Powell Everyone is strategizing for 2013. Whatever you’re looking at, whether it’s the housing market, new regulations, branch dynamics, shifts in customer behavior or any of the myriad strategic concerns affecting [...]
Treat Your Best Like the Best
by Mark Arnold Some of your employees are the best. Some are not. But do you treat them all the same? You should actually treat your best employees like the best. Pamper them a bit. [...]