Guest post written by Steve Richman, sales trainer and national spokesperson for Genworth Mortgage Insurance. Social media has been embraced by consumers — your members and potential members. Your employees are engaged in social media activities, [...]
Corporate Communications have been ignored and pushed to the back office for far too long. As a result, brand managers and corporate marketing executives often struggle to provide a consistent brand experience across all outbound [...]
By John McKechnie As the mortgage market meltdown continues to fade into the rear view mirror and is gradually replaced by a “new normal” of flat prices and anemic interest rates, Washington is coming to [...]
By. Matt Monge Human and team dynamics are complex, but not necessarily all that complicated sometimes. Building a positive team and organizational environment isn’t like decoding the Rosetta Stone. Much of it boils down [...]
By. Taylor Wells Let me start by saying clearly, no, I am not talking about Hannibal Lecter, creepy cannibal villain from Silence of the Lambs. I’m talking about history’s greatest Hannibal, the Carthaginian [...]
The Financial Services Roundtable recently released another iteration of its Fast Facts, reliable, bullet-point research about issues facing the financial services industry. Topics span TARP, Dodd-Frank, insurance, lending, retirement savings and more. Below are some [...]
by Katie Marisic, NAFCU’s Director of Political Affairs Dodd-Frank, which created the CFPB, was passed without much deliberation (and without NAFCU’s support) and is responsible for many of the issues credit unions are [...]
The Financial Brand recently completed an audit of the social media activities from 600 different banks and credit unions. What we found was shocking: busted links, links to abandoned accounts, incomplete and empty profile information — [...]
By. Tony Ferris, Managing Partner, The Rochdale Group As the fragile state of today’s economy proves to be enduring, more credit unions are putting serious thought into the assessment of their organizations’ risk levels. [...]
By. Robbie Thompson, Credit Union Association of the Dakotas During the last month or so, we’ve seen some compelling Congressional hearings about big banks, in particular about the size, power and complexity of our [...]
By Michael Neill, CSE This is our next-to-last "Missional Monday." Today I want to follow up on our CUES Symposium: A CEO/Chairman Exchange session on missional leadership by initiating an exchange with you about [...]
By. Sharon Simpson, Ongoing Operations If you have kids in elementary school, you may recognize the first part of this phrase: Be Unique, Be Yourself. This is the beginning of the tagline for the popular “[...]
By MIKE ANDERSON When we talk about personal finance, we toss around a lot of terns: APRs, credit scores, mortgage principals… you get the idea. It’s easy to get lost in all these numbers, [...]
By. Matt Monge The feeling you get when you build a great culture is extraordinary. It creates a sense of unity, excitement, and unbelievable pride. People typically light up when they talk about a great [...]
By. James Marshall A lukewarm Saturday afternoon, I land at Dulles airport following an eight hour flight from London. I am in Washington DC for my first ever Credit Union conference in the USA. I [...]
