News Archives

Do the Right Thing to Avoid Regrets

By Sarah Snell Cooke At the time I received the job offer from Credit Union Times in 2000 I had also gotten an offer from a credit union marketing department. This popped in my head [...]

What Financial Institutions Can Learn from Retailers

I was in Walgreens about a month ago to purchase a sale item. Walgreens had just changed it sale policy, though, and required me to sign up for a reward card to take advantage of [...]

The Most Misused Term In Marketing

By. Ron Shevlin Compete recently ran article claiming that Mobile Twitter Users Are the Ideal Audience for Advertisers. In it, Compete reports that, compared to other Twitter users,  mobile Twitter users in the U.S. [...]

CUNA GAC CUSO Guide: Part 1

If you work for a credit union or are on a credit union board – You may have heard about CUSO’s or Credit Union Service Organizations. In many credit unions, CUSO’s provide critical operational [...]

Complexity Cost Credit Unions

Complexity Cost Credit Unions

By Henry Meier I have some good news this morning.  The CFPB is going to come out with material in the coming months to assist institutions in complying with the myriad of changes to mortgage [...]

Formalize Board Renewal Process for Best Results

Formalize Board Renewal Process for Best Results

By Jessica Jones and Laura Lynch Every credit union board should make renewal a strategy for success. But many boards struggle with renewal processes such as recruitment and election, which play crucial roles in refreshing [...]

Time to Rethink the Back End for Mobile

By. David Rubinstein Sitting at a desktop, the average bank customer checks his or her accounts three or four times a month. A mobile customer, while waiting for a train, riding the train, sitting at [...]

A Culture of Good

A Culture of Good

By. Matt Monge In her post titled What’s Keeping Your Company Culture Intact and Thriving?, Laura McKnight suggests that organizations should “[make] the most of your employees’ desire to do good.” Comments like that [...]