It’s Your Service – Own It!
By Mark Dudley This Valentine’s Day was supposed to be the best ever. In the past, I was one of the guys who didn’t really try to over hype the holiday. I would [...]
News Archives
Telling the Credit Union Story So the Media Pays Attention
By Tim McAlpine I attended a fantastic breakout session with Elisabeth Leamy today. Elisabeth is a best-selling author and a 14-time-Emmy-Award-winning consumer correspondent with ABC's Good Morning America. Her passion and specialty is helping consumers [...]
5 Steps Towards More Transparent Talent Planning
By Audra August It’s treated like a covert operation, flawlessly planned and executed – as if it never really happened. Confidential folders holding its contents are protected under lock and key. Faint whispers are overheard [...]
Voice of Customer- Turn on the Light for Results!
Located in Brunswick Georgia, just south of Savannah, Marshland Community Federal Credit Union serves members in education and government related businesses throughout Glynn, McIntosh and Brantley Counties. Marshland recently used Statement2web from OMI, for a [...]
Onsite: Tuesday at GAC
Tuesday at GAC is in full swing. The morning will be filled with a who's who of our nations politics followed by and afternoon of breakout sessions. The breakouts will focus on everything from hot [...]
3 Lessons From the Vatican: Know When to Hang Up the Mitre
By Walt Laskos This week, the world will witness an event that has not occurred since the year 1415—a Pope stepping down from the Papacy. Although we all watched his predecessor grow more frail [...]
Low Income Designation Credit Unions Embrace ‘Serving the Underserved’
by Cyndi Cohen Credit unions are committed to “serving the underserved” in some capacity. However, a number of credit unions, with the help of the National Credit Union Association (NCUA), are increasingly developing initiatives to [...]
Great Strategy and Great Wine
By. David Frankil, NAFCU Services Corporation No, this is not a post about how strategic discussions can be improved with fine wine, although that is probably true, and it would be fun to test the [...]
Five Powerful Questions for your Board
Written by Anthony Demangone A recent survey (McKinseyQuarterly.com) of corporate directors found that the "average" director knows far more about their company's finances than they do about risks facing the corporation or the dynamics [...]
The Mother of All Tax Subsidies
By Henry Meier It’s time for CUNA’s Annual GAC in Washington so it’s not surprising that the Bankers’ Association has begun its annual blitz of DC-centered advertising expressing outrage at the credit [...]
Super Ready for the Next Super Storm
Michelle Shapiro, Hyland Software Hurricane Sandy. You don’t have to be located on the East Coast to shudder at the thought of it. That’s why a well thought-out document management strategy is a [...]
7 MORE Traits of Potential Leaders (Part 2)
By Matt Monge Like we talked about yesterday, this list of traits isn’t meant to be an exhaustive one. It’s not meant to imply that all leaders will have every one of these. [...]
The Time is Right for NAFCU’s Five–Point Regulatory Relief Plan for Credit Unions
By. Fred Becker, NAFCU Credit unions are suffering under an overwhelming regulatory burden. They need broad-based regulatory relief to enable them to enhance their efforts in reviving our economic stagnation and the anemic middle-class jobs [...]
Onsite: Monday at GAC
The credit union world rolled into Washington, DC Sunday for the 2013 CUNA Governmental Affairs Conference (GAC). Sunday's activities included a first-time attendee orientation and small credit union round table followed by the exhibit hall [...]
Five Keys to Better Goal-Setting in Performance Management
By Kris Dunn It's early in the year and a lot of you probably are still trying to get started making sure everyone has goals that tie into how you do performance management at your [...]