“Planning without action is futile, action without planning is fatal.” – Anonymous. by Robin Remines Fatal – sounds harsh you say? Considering today’s complex I.T. infrastructures I think you’d agree that simply throwing something [...]
By Keith Leggett The transcript from NCUA's February 20, 2013 webinar has a NCUA staffer telling credit unions how to cook their books to inflate their net worth ratio for Prompt Corrective Action purposes. The [...]
By Michael Corn At the CUNA GAC last month, CUNA’s Bill Cheney offered a vision for credit unions in which “Americans choose credit unions as their best financial partner.” Cheney talked about a cultural [...]
by. Ken Tumin In the last month we have seen several banks and credit unions not only lower the rates of their reward checking accounts but also lower their balance caps. The balance cap is [...]
by. Jeff Falk With the U.S. economy finally emerging from some really tough economic years, financial institutions (FIs) are looking to return to business as normal. Some of the strategies they are employing include [...]
by. Henry Meier The Federal Housing Finance Agency (FHFA), the regulator that oversees Fannie and Freddie, announced that, starting in July, servicers of Fannie and Freddie mortgages will be offering homeowners who are 90 days [...]
There are many quality shows within the credit union industry each year big and small -- and CO-OP's annual THINK Conference is among the best. Each year this show rounds up some of the [...]
by. Mark Arnold, On The Mark Strategies A few months ago, we covered a tongue-in-cheek list of The Seven Deadly Sins of Credit Union Marketing. While many of you are familiar with the historical concept [...]
by. Holly Buchanan, Buchanan Marketing LLC Are you stereotyping women in your ads and marketing materials? Here’s a simple test credit unions can use to see if they are stereotyping women. I call it [...]
by. Mark Arnold At this week’s CUNA Marketing & Business Development Council conference, Jim Stengel, author of Grow, keynoted the opening session. “We are in the business of transformation and we must create stories [...]
The millennial generation is beginning to saturate the retail banking customer base, and it shows no signs of slowing. As these potential credit union members mull their options for long-term financial partners, it will pay [...]
by. Scott Pluta What are you going to make with #CFPBdata? Last summer, we launched our Consumer Complaint Database featuring data about credit card complaints. Today, based on feedback from the public, we’re expanding [...]
OMI is participating at the upcoming 2013 Xplor User Conference and Vendor Forum for the first time so I wanted to spend some time with CEO Brad Banyas and learn a little more about the [...]
by. Matt Monge Yesterday we looked briefly at employees — humans — working through change, as well as the notion that they could “just get over it.” Here are a few of the reasons I’m just [...]
It's been a pleasure getting to know CUES' first Brazilian member, Roberto Cesar Durscki, credit cards quality and operations manager of Sicredi, the largest credit cooperative system in Brazil, with more than 2.3 million [...]
