Bad News about This Credit Union Ad
by Steve Topper Occasionally the creative team gets it wrong or misses a golden opportunity. This is one of those instances. Last Sunday I came across a familiar credit union ad in the local newspaper. [...]
News Archives
Targeting The LGBT Community In The Financial Service Sector
As societal attitudes towards the LGBT community have changed, so too have financial marketers approach to this lucrative target market. Sometime in the mid 90s, retail banks and credit unions started to look at the [...]
Board Compensation: It’s Time
By Anthony E. Steigelman The recent "Chairman's Corner" article by Debbie Matz in February's installment of The NCUA Report was very enlightening. According to Matz's article, volunteer directors are integral to the proper functioning, direction [...]
Welcoming Members Into Their Financial Home
When you welcome someone into your home, you usually greet them at the door. So why not do that when you’re welcoming them into what should be their financial home? by James Holt, President/[...]
Credit Union Leaders, Let’s Do Fewer Transactions
That’s not a typo. It does say fewer transactions. I hope you’ll let me explain. by. Matt Monge, Mazuma Credit Union & The Mojo Company That’s not a typo. It does say [...]
4 Ways Credit Union Conferences Pay Off, Right Now!
If you’re waiting for the perfect time to attend a credit union conference, wait no more. With regulation overload and the demands of new technology, the need for proper training, innovative tools and resources [...]
Core Service Principle Takeaways From CUNA World-Class Service Leadership Institute
Rick Olson, President, Rick Olson Seminars Every year, credit union professionals gather to seek insights from the masters of service culture, the staff of the Ritz-Carlton Hotel. Known for its staff empowerment practices and dedication [...]
Celebrating the Power of Community Financial Institutions
by Steve Powless Most of us are truly glad when April rolls around, with the promise of new beginnings literally in the air and all around us. But April 1 marks another reason to celebrate, [...]
Prepaid Cards Increasingly Popular
by Konrad Christensen New findings in the Javelin Strategy and Research report,Prepaid Cards and Products in 2012: Enabling Financial Access for Underbanked and Gen Y Consumers, reveal prepaid card use was up almost 18 [...]
What Walks Like a Bank, Talks Like a Bank, But Isn’t A Bank? It’s Bluebird!
By Tom The competition for deposit dollars just got hotter. Bluebird, the alliance between American Express and Wal-Mart, has just added even more features to its debit card/checking alternative that make Bluebird look even [...]
Marketers Slam Proposed Social Media Regulations
The FFIEC wanted to know what financial marketers thought of the sweeping new social media regulations they proposed back in January, so they asked the industry for feedback. The public commenting period just came to [...]
Building Member Relationships in the Cloud Computing World
by Jimmy Banyas, OMI A lot of people are talking about Cloud computing these days, and for good reason. Analysts estimate that Cloud-based services now account for over 50% of the new demand for technology [...]
The Road Ahead: The Affordable Healthcare Act’s Impact on Credit Unions
by. Kevin Lytle, VP, Innovation & Business Development, LEVERAGE There is a famous quote I think of when I feel the world is passing me by, “When you don’t know where you are going, [...]
A Lesson in Credit Union Messaging: Steve Jobs
By Bo McDonald The late Steve Jobs has left behind so many lessons about business. I could write post after post, my thoughts about what credit unions can learn from his business sense and leadership [...]
3 Take-Aways from the CUNA Marketing & BD Council Conference
by. Brian Nutt, Codigo This week I attended the 2013 CUNA Marketing and Business Development Conference in Anaheim California. I've been attending this conference annually for about 10 years and I always come away with [...]