by. Mark Haugejorde, Chairman & Founder, iSolutions A NAFCU Services Podcast by David Frankil, NAFCU Services Corporation President Credit union marketing has become a challenging discipline, with updates in technology, compliance requirements, security, and consumer [...]
by Kirk Drake If you believe nobody could do your IT for cheaper than your team – than this post is for you. However, if you think that spending 10 to 12% of your credit unions [...]
by Roy Williams The financial health of the nation’s banks and credit unions ended 2012 at the highest level since the recent economic downturn began five years earlier, new figures show. Bank [...]
Do you know which members are your most profitable? Do you know which members would benefit most from certain products and services? If you cannot answer with certainty, it’s time to look at member [...]
by. Ron Shevlin The practice of white-labeling — offering products developed by a third-party, but branded under the distributor’s name — is common in banking. No, I’m not talking about this: Although, come to think [...]
by. Georgann Smith Did you know each of your customers takes in and processes digital media messages differently depending on age? A new study by Nielsen NeuroFocus identified important differences in how Millennials, or members [...]
by. Dan Price On April 2, the NCUA released Letter 13-3 “Supervisory Guidance on Troubled Debt Restructurings”. The letter discusses the May 2012 updated requirements of TDR reporting and internal controls, which the blog has [...]
BY DEBBIE DRAGON If you are a taxpayer who has not paid your taxes in full or at all, do not be surprised if the Internal Revenue Service has issued a levy on your bank [...]
At 72 years old, Dr. John may not be the most nimble fella, but his life story is one best described by the lyrics of one of his songs: Quitters Never Win and Winners Never [...]
With a slight twist of marketing irony, BECU is using traditional media to broadcast comments about the credit union that members have left on social networks. To produce what BECU dubs the “Share” campaign, the [...]
How old were you when you realized you weren’t indestructible? If you’re like most people, your answer probably falls somewhere between the ages of 30 and 35. by Stephanie Lutz, CRI Solutions How [...]
Credit Unions today are working hard to be innovative, creative, and resourceful with their products, services, and strategies. by. Tim Bunch, CapEd FCU Foreword Regarding Pre-packaged Innovation Credit Unions today are working hard to be [...]
In part 2 of our interview with Bank 3.0 author Brett King, we discuss the importance and effectiveness of an online presence while addressing the different roles branches will play in the future [...]
by Lana J. Chandler Showing your appreciation for referrals is a key factor in whether you continue to get referrals. “When you drop the ball on a thank-you, the referrals will slip as well,” points [...]
BY BANKING.COM STAFF One reason the technology industry is so unique is that it has—or more accurately, successful companies have—developed the art of self-cannibalization. It’s a neat trick, and everyone can [...]
