More BS(A)?
by Henry Meier My favorite credit union stories are the ones about those that started by opening up after church or work for a couple of hours each week. Deposits would be walked down to [...]
News Archives
“Thank Your Piggy Bank” with The Disclosures
Just in time for National Credit Youth Week, our very own The Disclosures have released their latest single "Thank My Piggy Bank" -- a song for kids about the virtues of saving. (Something a [...]
Cornell: The Prequel: Carpenter is 55 Years Old
by Devin Selte Only an hour into the CUES CEO Institute II Program at Cornell and I am PUMPED for what we are going to dive into this week. Here are a few of the [...]
How Will Moving to the Cloud Affect my Technology Staffing
by Kirk Drake Well, we are finally here. The prior 12 posts in this series have covered a broad range of topics regarding credit unions moving to the cloud. Last week we covered Credit Union [...]
Is Credit Union Marketing Back?
As a strategy consulting resource for credit unions, I am often asked by clients about the strategies of other credit unions in areas such as lending, branching, and technology. I’m also asked about marketing [...]
National Financial Literacy Month is a Chance to Start Good Habits
It’s no coincidence that National Financial Literacy Month falls in April, the height of tax season. It seems like there are some teachable moments to be found while scrutinizing every financial decision of the [...]
Are You Alienating a Big Segment of Potential Customers?
If you ran a restaurant, would you turn away patrons that weren't able to pass an at-the-door credit check with flying colors? Or, if you ran a convenience store, would you halt anyone at the [...]
Show Your Members Some Love
by Bo McDonald Think back to your dating days. Wasn’t it nice every once in awhile to have flowers show up on your desk? How about as a newlywed when you found a surprise [...]
Fee or Free? Managing Expectations May be Key
By Lisa Hochgraf Airline travel always gives me time to think--and new experiences to chew on. When I checked in for my flight to CUES Symposium: A CEO/Chairman Exchange in February, I found that [...]
It Ain’t All Rainbows and Unicorns
by Matt Monge You have to at least consider the possibility that you have no idea what’s going on. We’d like to think that we do. We all like to feel like we [...]
Is Your Strategic Planning Session Strategically Planned?
If done appropriately, strategic planning can help guide a credit union toward making necessary decisions for the credit union’s future. Strategic planning session(s) can outline where the credit union is now, determine where [...]
The Credit Union Difference – One of Principles, Not Profits
by. Walt Laskos Back in mid-March, the Credit Union Times carried a front page story on Chip Filson and his petition for NCUA board members to be motivated by the unique contributions and needs of [...]
Paying Board Members Is A Bad Idea
by. Henry Meier Against my advice (I’m devastated), Washington State is about to become the 11th state in the nation to authorize the compensation of board members. The legislation, which passed with unanimous support [...]
Credit Unions: Keep Your Friends Close and Your Enemies Closer
What were you doing yesterday morning? I’ll bet at some point in the day you checked your Facebook page, Twitter account, texts and/or emails from your friends. You are up to date on [...]
Stretch Investments for Better Yields
How to become more profitable with the assets you currently have. You wouldn’t be talking merger if you were profitable, would you? For the last few years, we’ve been told that rates are [...]