News Archives

Three Reasons to Spread Trail Magic at Work

by Anthony Demangone My wife and I love the mountains, our National Parks, and the fresh air.  In the past, my wife volunteered to help maintain trails along the Appalachian Trail. And we cross the "[...]

What You Can Do Now to Reduce Your Technology Budget?

by Robin Remines Wondering how you can REDUCE your technology spend while improving your IT performance? This post is for you. Dear Chairman of the Board, I’d like to ask you to reduce my [...]

Mobile Banking and Consumers: Making the Connection

After a decade of trial and error, mobile banking finally seems to be taking hold among consumers…although there is still a lot of room for growth. A December 2011-January 2012 survey by the Federal [...]

When It Comes To Facebook, What You Know May Hurt You

When It Comes To Facebook, What You Know May Hurt You

by Henry Meier Suppose you have a supervisor who takes an avuncular interest in one of the up and coming employees he manages for your credit union.  He likes him so much that he tries [...]

NCUA Goes Rogue

by Keith Leggett On April 30, 2013, NCUA denied my FOIA request for the Letter of Understanding and Agreement (LUA) between the agency and failed Telesis Community Credit Union from June 2010 and May 2011. [...]

Quickly Become Memberlicious

So when I look at the landscape of mortgage lenders, one company that seems to be outshining many others is Quicken Loans®. Their commercials with the tagline of “Engineered to Amaze” are quite cute and [...]

Building A Winning Mobile Banking Strategy

Mobile banking has moved quickly beyond being simply online banking using a smartphone. It is at the hub of the customer relationship and is quickly becoming a point of differentiation and a potential source of [...]

Credit Union Using Stone Age Dad Blog To Engage Consumers

by. Mark Arnold Several credit unions (see Verity Credit Union’s Verity Moms and Fort Worth Community Credit Union’s Gabby) have used blogs and social media to engage females. One credit union is going [...]

Branches Versus Interest Rates

by. Steve Topper Is it possible that in today’s economy, banks and credit unions are making a trade-off between branches and the rates of interest paid on deposit products? It’s possible but not [...]

11 Reasons Workplace Fun isn’t of the Devil

11 Reasons Workplace Fun isn’t of the Devil

Is a fun workplace really that big a deal? It’s a question I get all the time, and it’s a fair question. I’m an advocate for workplace happiness, both on human and [...]

How Big A Deal Is FHFA’s Qualified Mortgage Announcement?

How Big A Deal Is FHFA’s Qualified Mortgage Announcement?

by. Henry Meier Yesterday’s announcement by the FHFA that, effective January 2014, it will only accept mortgages that comply with certain qualified mortgage criteria is actually not as big a deal as it sounds [...]